TLDR: Hayfa and Neil deserve a lot more than 5 stars. They treat every customer like family. They offer fair pricing and have a lot of expertise (they have a factory in NYC's Diamond District so you know they're in tune with the industry, they provide appraisals, and similar warranty like those in the Diamond District).
We originally came in looking for just a bracelet for my fiance, but then we ended up looking at all wedding jewelry types: a new setting for my engagement ring I wanted, try out wedding bands I liked, and other jewelry for the wedding. My fiance and his parents were impressed with Neil's craftsmanship and the fair price for the bracelet. Hayfa patiently helped me try out different styles for all the wedding jewelry even though I didn't really know what I wanted. I looked at four other stores in NYC's Diamond District and Hayfa & Neil's offerings were unmatched. They offered fair pricing compared to what most Diamond District stores charge and they really try to work with your budget.
The cherry on top of the cake is their level of hospitality. When I told them I was going back to try on more items, Hayfa drove to the store and helped us out (alongside Neil). I'm skeptical of many jewelers because some can be very pushy, but Hayfa & Neil brought my guard down which I was really surprised about. I thought I wouldn't be able to buy a new engagement ring setting because I wasn't super compelled by the Diamond District prices but I bought a new engagement ring setting and wedding band from D’Malke! We'll surely be back to buy the other wedding jewelry. They also have other non-wedding jewelry items as well that I would be very interested in looking at...
Read moreAbsolutely Wonderful Experience!
We had the pleasure of purchasing a stunning diamond ring and a beautifully diamond band from Neil and Hayfa’s jewelry store, and we couldn’t be happier with our experience.
From the moment we walked in, Neil and Hayfa made us feel welcome and comfortable. Their warmth, professionalism, and genuine care made the whole process feel personal and enjoyable. They took the time to understand what we were looking for and guided us with their deep knowledge and expert eye for quality.
The rings we chose are absolutely beautiful, the craftsmanship, sparkle, and elegance exceeded our expectations. You can tell they truly care about the pieces they offer and the people they serve.
Neil and Hayfa are not only skilled jewelers, but also kind, trustworthy, and passionate about what they do. We’re so grateful to have found them, and we’ll definitely be returning for future pieces. Highly recommend to anyone looking for quality jewelry and an...
Read moreNeil and Hayfa were so kind, patient and helpful! Absolutely wonderful to work with. My now fiance and I were about to pick out an amazing wedding ring set.
My fiance wasn’t sure what she was looking for in a ring as we were just shopping around and they took their time with us, never feeling rushed!
They were also able to easily repair a piece of hers making it good as new.
I could not imagine having gone any where else to buy her engagement ring and wedding band. Professional, courteous and was able to work well within budget! Would recommend them over and over and would gladly do business with them again for all our...
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