O'Reilly Auto Parts — Local services in Webb City

My friend went in to have the battery checked. We are elderly and widows. No one to help us. This man went above and beyond. He gave my friend a chair while he tested the battery. (Her car wouldn't start.,) we had it jumped and was told it was either the battery or alternator. He checked the battery. It was 6 years old and needed replaced. He replaced it and was so courteous and kind. What a blessing. They all were extremely kind and opened the doors and greeted us with eagerness and genuine kindness. It was 105 degrees today when that wonderful man changed her battery. Hats off to O'Reilly in Webb City. Great Christians. Great service....

The staff at the Webb City store are very helpful and knowledgeable, and assisting people with questions on items that they are unfamiliar with, do not have the experience, but, could be classified as a do it your-selfer these people come in with their game face on ready to face the public and multitude of questions that they probably answer every day time and time again. It makes it easier to walk in and discuss problems or parts needed with a store like O'Reilly's...

3 employees would not give me my money for a warrantees part. The 4th and 5th employee gave me my money. Their names were Fredo and Michael. They explained that the first 3 simply did not know how to do their job. I have never had any like that happen at Auto Zone or anywhere else. I hope Fredo and get jobs at Auto Zone. I will never set foot in the Webb City...