Target — Local services in West Chicago Township

I ordered a bed online on may 12th and the expected delivery was Thursday May 17th so I placed the order. On Monday May 15th I went online to check the status on shipping and it has changed to Tuesday May 23rd.

I called in and tried to either have the bed expedited or to cancel the purchase, I was told a manager was going to call me back within an hour.

I get a call the next day from a manager who says the bed will arrive on the 17th, when I track the package threw FedEx it shows that it was left for 5 days at the original wearhouse.

Now the package is expected on the 23rd and is still in California. The options that Target customer service suggested were to spend another $300 order a new bed with Express shipping and return the old bed when it arrives. (Takes 2 to 3 weeks for return)

Or cancel the order and wait 3 to 5 to get my money back on the card I used, when I called originally we had plenty of time to cancel and get my money back so I could have a bed in my new place.

They said no other options were available so I asked to speak to the manager above and I was given a guest service email.

This has been the worst customer service experience I've ever had, Target has my money and my bed and I'm just left to...

I love going to Target. I love the deals and they usually always have a clearance section which you can find good steals. And if you have the Cartwheel app it's even better! I usually use the app to scan all my items before check-out and I always tend to find something that I have a coupon for. Even saving 5% makes a difference! Although, the only issue I face with Target sometimes is their low stock of items especially the ones I'm looking for. I've tend to always have to ask someone if they have it in the back. Sometimes they don't have it at all even though their website indicates the item is sold at that particular store. There also seems to be a lack of communication with the employees at times among each other and with the store. There were times when an employee was unsure of any deals going on in the store and couldn't assist me with my purchase; at other times an employee was not aware where items were located; and I've recalled being misinformed one time by 2-3 different people. I believe an improvement with the communication with the employees would make going to Target a better experience for me. Overall, it is a 4/5...

Was there with a friend today and sharing a cart. Turned my back to the cart for maybe a minute to look at something and when I turned my back around the cart was gone. It was about 10 minutes to close and we started to look all around for it. All the employees were standing around and joking with each other and we came across one employee who was actually working who offered to help. She took to us to the spot where employees dump abandoned carts. What do you know some of our stuff we shopped for was dumped in them. Asked for a manager to file a complaint. When the manager came over. I explained our cart wasn't abandoned, it was literally right behind me and wanted her to be aware employees were taking customers carts ..and not even asking a customer who is by it if it belongs to them. She proceeded to tell me if an employee spots an abandoned cart they take it... it's like she didn't care, didn't want to be bothered, clearly didn't listen to the part it wasn't abandoned. Only when she seemed to notice I was upset. She offered me a discount . Um....no way. I'll never spend a penny...