Target — Local services in West Des Moines

Went to purchase products for a friend. I saw price, took what I need and went to self service check out . After checked out, I noticed price is wrong so I went back to the shelf. Saw price, checked , took picture, went to customer service. Stood there for awhile because they are all talking. They noticed me but continued talking. Finally one person walked to cash register and asked if I have any return. I said “ no, but I just bought these products but they are wrong price. I have picture to show of location/price.” She said “let me check and I could do a return.” Another employees at the back who is standing against the wall said “ It must be a wrong price because that shelf is always wrong.” So the 1st person took her word and told me “sorry nothing I can do.” I left right after this.

Do you see issues here? They only care about their conversation and don’t want to accommodate a customer AT ALL. Don’t even take time to check on a product and blame on whoever that manage a shelf. She only took a word from another person and seem like just want me to get out of their way. The store is a mess of every products on floor, in between shelf, in cart, etc. I understand products might put in with the wrong price but should at least make some effort to look like want to help a customer.

It’s at least $40 a piece wrong price but I have no interested to deal with some employees who show no interest to help customer. Imagine in the opposite of you have a high price value product and customers buy them in the $40 cheaper price, how much loss you will have when you have employees who doesn’t pay attention to items when they put on the shelf. This target is the worst in customer service in the area that’s why I avoid it as much as I can. Management might want to reevaluate their employees’s job and responsibility especially in customer...

this store is very discriminatory you guys don’t follow the policies that’s written in black and white . the employees are very rude and need to show respect to everyone when spoken to ( give respect gets respect ) it is very unacceptable on how you guys treat ( African American employees ) I’m baffled we’re all equal , ETL BETH (management) should be ashamed of herself on how she was very nasty towards me she snatched and gotten very aggressive towards me ( I’m a new employee) so it should be acceptable for me to not know everything (in fulfillment) I just started few weeks ago not even a month in . ETL BETH (management)laughed in my face because I said I believe in god Jesus Christ , because I looked pass on how I were treated until today I decided to quit , I were bawling my eyes out from the way I’ve been treated because I were trying my best I were told I were doing fine, I didn’t feel welcomed at all. I speak and say Goodmorning everyday they just look at me and never speaks I couldn’t ask for help because they tune their faces at me when help is needed so I had an hard time asking for help . quite a few genuine employees would help me . the TEAM LEADS/ MANAGEMENT is very nasty & needs improvement better management and employees ETL BETH needs to control her emotions when dealing with employees that’s freshly new , the aggressiveness was highly unacceptable, she nitpicks on new employees it’s very disgusting ( she stated it took her an year to learn the position I were doing ) she pulled me in the back to have an conversation I didn’t understand why she was highly frustrated/ aggressively nasty towards me . the trainers doesn’t train very well overall the whole store is unorganized and out of order & needs a whole new team.. have a blessed...

I bought an Ipad for thanks giving in deal, when I came home and opened it the product inside the box and specs mentioned on the box were different and Ipad looked like it was used as it had scratches and it didn't ask me for the usual apple start up. so I went back to the store to complain and return the product. Joe Manager yelled at me and behaved with extreme discrimination, Alicia another manager 'asked me to leave the store' they didn't gave me any options for returning the product, and Brooklyn security personnel and other guest services people pushed me out of the store. I was explaining them what happend and they don't want to listen to it or they don't want to help the customer, instead they pushed me out of the store. "Do you call this customer service ? ". They wanted me to go to apple corp, I made a call to apple corp as well as I went to apple store they denied of replacing it or making any changes to the purchase as I didn't buy from them. I complained to the target management and went again to this store with complaint number. as soon as I step in they don't even want to talk to me security personnel Brooklyn threatened me and pushed me out of the store. For the first time I felt like a cockroach and useless, I work in a reputed IT firm and I spent many hundreds of dollars at this target. They have treated me with utmost disrespect, discrimination, humiliation and racism. This is the worst behavior of staff I have ever seen...