Worn West Glen -A Resale Boutique — Local services in West Des Moines

Horrible. Walked in there, pretty presentable outfit. (Brown tank top, pastel blue shorts and golden gooses). Took one look at my basket and said will be ten minutes. I took ten steps around the store and after less than a minute, the lady walks up to me and tells me they don’t accept these brands and they are a little too worn. These are all clothes that have never been worn, bought at a nice boutique just like there’s and just kept in a closet. Could be mistaken but it just feels racially motivated. The basket looked fumbled through and could not have even looked at one clothing item much less the entire basket in less than a minute. I sent my friend in there (white) with the same clothes different basket and they took a four things.i just walked back in there and asked for my stuff back. There is another post by an Asian girl named Lin detailing her experience about how the customer service is horrible. It cannot be a coincidence. On top of that. Prices are ridiculous. Saw a plain grey tank...

Do not shop here! This store has horrible customer service. I spent over $700 at this store, paid for my stuff, and then before I even left the store found something else that I wanted to purchase. And, instead of honoring the extra 20% off a $50 purchase, the lady said that she couldn’t apply it to that transaction since that purchase was not over $50 even though I had just spent $700!!! On top of that, she was very rude in how she spoke to us. Her response was, “I don’t make the rules.” We will never...

They have some nice items. However, the staff are not very friendly. Been there a few times and upon entering no greeting and no one offers to help. Even when buying something it staff are not friendly, never smile or even say thank you. Not a good look for this company. A better attitude goes a long way. Remember it’s the customers that keep you in business and word of mouth is everything! Customer service is not what it used to be to be...