Geek Squad — Local services in West Hollywood

Five stars for the Geek Squad at the Best Buy on La Brea and Hollywood—truly above and beyond service. I missed my scheduled appointment and showed up expecting to reschedule or wait a while, but they didn’t bat an eye. No attitude, no hassle—they just helped.

May, the service professional who worked with me, was outstanding. Super knowledgeable, efficient, and genuinely helpful. She didn’t just go through the motions; she thought outside the box and offered smart advice on how to handle my Apple repair in a way that saved me time and possibly money. You can tell she knows her stuff and actually cares about solving the problem, not just closing out the ticket.

This location has the rare combo of technical know-how and friendly, flexible service—something that’s not always a given when you’re dealing with tech support. Whether you’re a walk-in or have a scheduled slot, it’s clear the team is focused on getting things done right.

Highly recommend if you need reliable tech support with a...

This is the worst store, for total protection. I spoke with the manager Bhil the Indian manager, he could not figure out what k in and of protection I have. Did not pull me up by my phone number. Playing games. 2 days previously Philip one of the employees. Could not help me 40 minutes. Data transfer that takes 2 seconds to download. I went to manger he did nothing Philip said he never helped me or seen me before. Than was smirking behind the manager. I gave my password to the Asian employee. He wrote down the wrong password. Made me go back and give it again. The rudest employees and manager. No help will not by Geek squad...

Very easy to get an appointment time that suited me. I'm in the Black Tie protection group, so the price was rock-bottom (I pay 100 per year to get as much service as I need on any machine/device for free). I had a critical PC issue which was solved quickly and my machine wasn't just returned to the way it was. It's now so much faster, smoother, and it makes no noise at all. Seriously, because I work many hours each day on the machine, the West Hollywood Geeks have actually improved my quality of life. Who...