Had a great day at Tyler’s today!
Miss Summer greeted me warmly and got me to the section I needed and introduced me to Pedro, who helped me think through the size options & fit of some Poncho and Howler Bros shirts.
Will & Ryan helped find some other shirts and happily took the shirts that didn’t work and handled them.
Will be back! Thank you Tyler’s for great fashion and great service!!
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I’ve since been back a couple times for exchanges, and some new shirts. Each time all the staff have been very accommodating and helpful.
My first good visit wasn’t a fluke. This is a culture they are creating, and as a business owner myself, I love it!
This last time Maya, Sydney & Sierra were super helpful with exchanges, store transfers, and being generally all around...
Read moreI went to Tyler’s Bee Cave after searching MANY stores in Austin for comfortable, stylish, shoes for work. I have a large, wide foot for a woman. I finally landed at Tyler’s. A young man was helping me, overhearing the exchange with my husband and after about 6 try on’s Dominic asked if he could make a suggestion. I had my mind set on On Cloud shoes and none of them were working for me. Dominic brought out a pair of wide sized Hoka’s and changed the game for me. I didn’t even ask if they carried wide sizes, as many stores don’t. Needless to say Tyler’s Bee Cave has a lot of uncommon options in shoes and Dominic has excellent customer service. Was very patient and not pushy, and didn’t try to up sale me. 10/10 would recommend. Thank you Dominic at...
Read moreTyler’s is the best! We truly love Tyler’s!
Pedro helped us check out and was fantastic super inviting and customer friendly! We had great conversation and made us feel like we knew him for years! And also want to call out Jackson! He helped us with getting our son a new pair of shoes for camp and found the right fit when we went all around Austin to find something and couldn’t find anything.
All around we felt very welcomed and happy to shop at the Westlake store. We love Tyler’s and have been coming here for years. We just wanted to be sure we express our gratitude for the customer service throughout the store with Pedro’s exceptional customer experience and Jackson’s customer centric will to find the right...
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