O'Reilly Auto Parts — Local services in West Warwick

Keagan went above and beyond to help me install my headlight bulbs. It was 8:30 at night, just before close, and my bulb went out, so I stopped by to replace it. He immediately greeted me and helped me find the bulb, and then explained the points system to me and helped me enroll - I had no idea this was a thing before! I went out to try installing the lights, and managed to get as far as having the housing open, but for the life of me could not figure out how to remove the old bulb. I finally went in and found Keagan vacuuming, and asked if he could possibly help. He dropped everything he was doing to come out and help me, and very thoroughly showed and explained to me how to change this type of bulb. He was incredibly kind, friendly, and courteous throughout. He truly went above and beyond in every aspect, even changing the other bulb while I finished up the first (the burnt out one). Next time I'm in the area I will most certainly...

I always have such an amazing experience at this location. Every time I need assistance Keagan is always there to help. In the past he’s assisted me with a diagnostic report to find out I needed a new CO sensor, helped me pick out windshield wiper fluid as well as guidance with windshield wipers & replaced them for me. And today when I came in looking for new headlight bulbs he walked me through the different types and we watched a video together on how to install them because I was adamant on doing it myself. He told me if I had trouble to come back after 12 and he would assist…. Well, I had trouble and came back and he gladly did it within 5 minutes. Thank you thank you thank you Keagan you’re always such a kind and helpful associate. O’Reillys is lucky...

I recently needed to do brakes and rotors on my truck and went to oreilleys to get what I needed. I bought tools and parts and after hearing that I had never done brakes or rotors before an associate named Chuck told me that after he left work he would give me a hand if I was having trouble. I took his phone number. Later I would find out I need more parts and had the truck apart. I called and he had them sent to me . After work he came through as he said he would. He helped me get the job done and asked nothing for it. I don’t know of many people that are as willing to help a stranger but I am very grateful. Thanks so much...