Oasis Beauty Spa — Local services in Westfield

Went yesterday with my spouse and we enjoyed our selves very friendly and clean. We got the couple Groupon deal it included 2 Swedish message with hot towel and hot stones and the facial. The Swedishh messsage started out not good but once they took the sheet off and applied the oil it was good and the facial was good. They both was a hour long and we felt as though we got our hour worth for both messages. The ladies working on me and my wife did overall a good job but after it was done it got very uncomfortable at the front desk pertaining to the tip I handed the lady over the counter a 20 dollar bill to give the ladies as a tip and she brought a paper with tip suggestion or the tip rate. This is not how you do business I paid for my service thru Groupon and paid taxes in the amount of 16 dollars before the service. Tips are option unless you add them in like restaurants do gratuity. By doing that you turn my first time there sour because it created a form of me feeling uncomfortable because for one I paid my service and taxes on this purchase and for 2 I initiated a tip whether it was one you wanted or not you can not tell a customer how to tip and that could have lost you by business in the future or more after this review because that’s there jobs to give massages you are responsible for paying them not me but me working as a server in the past I understand tipping but it is always optional to tip and you should never tell a customer what to tip but I ending up giving 50 dollars 25 per lady I don’t know if I will be back but to the ladies that work on us thank you and to the lady at the front desk who told me how to tip...

Worst massage I have ever gotten in my life! Beware, others mentioned this and I ignored their reviews. The place itself is beautiful, clean, relaxing, however the woman that gave me a massage was basically just rubbing oil on me. Then when I asked her to please apply a little more pressure she said I will have to pay more. She then proceeded to tell me that my groupon is for a couples swedish massage and that she was giving me a swedish massage (which she was not). My sisters are licensed massage therapists who graduated from the Swedish Institute College of Health Sciences in New York, and I have had many massages in my life, but that was not a massage that lady gave me, all it was, was a waste of my money. I don’t know if her coworker said something to her to try to get her to massage me better, they were speaking their language then she asked me if the pressure is ok, and again I told her it’s too soft but there was no improvement. Save your money! My kids could have done a better job if the point was just to be gently rubbed with oil. Go somewhere where they will actually massage you since that is what you paid for, and not this place that will try to upsell you into paying for an actual massage, and then still have the nerve to put up their recommended amount tip sign for good service (which my husband and I did leave a good tip although they didn’t deserve it).Their highlights in the ad say they target areas, and you will leave feeling relaxed and relieved, all I left feeling was disappointed...

So, I bought a Groupon for me and my daughter for a 1 hour facial to have a mommy and me day. The place is clean, they started our facials on time. All looked good, until the woman who did my facial got a little too personal when she started massaging my boobs towards the end. Yes, you read that right! I went there for a FACIAL. And I had hundreds of facials in my life and the furthest they treat you is your face, neck and shoulders and your arms. That's it. She pulled the cover off me half way and proceeded to massage me all the way down my neck to my boobs. I literally was frozen in disbelief and truthfully from shock I didn't even know what to do or say something to her. When the facial was over I wanted to say something but at that point I just wanted to leave. I asked my daughter if the woman she had did something like this and she said NO. It truly grosses me out what prompted the woman who did my facial to do this. And they speak NO English here so if you have any kind of concern about how you would like your facial done (example if you are allergic to something) they will have no clue what you just said. First and last time going here. I literally feel violated now. (The 2 stars is for the place being clean and our facials starting on time. Otherwise the woman I had...