Zazú Salon | Spa Wheaton — Local services in Wheaton

Unfortunately you get what you pay for at this Salon. But in my case I will be paying for the 'FREE' haircut for at least the next 24 months.

I accepted the offer to be a client for the Thursday morning training class. I explained to the assistant/junior stylist, that I needed LOW MAINTENANCE Hair. That my hair needed to be kept long enough to be put into a ponytail. That when cutting, my hair because of the curl, had to be UNDERCUT, THINNING SHEARS WERE NOT TO BE USED.

I told the girl that I wanted the layers cleaned up, that it might take up to 2 inches to clean the layers and to reshape my bangs.

Instead the girl decided to chop into the back of hair very short, I tried telling her that because of the curl extremely short was not going to work. I like a stupid fool, I watched her then start chapping into my hair with thinning shears. She completely neglected to touch my outgrown bangs.

To say the least the tears started, one horrible haircut.

I demanded to speak to the owner, he was unavailable, the managers saw I was visibly upset, after being told several times that 'you get what you pay for' they finally agreed to have a senior stylist 'fix' my hair.

Later in the day when the senior stylist, looked at the 'free haircut' I could tell by the look on her face that she was disgusted with what had been done. I am still upset, I am still being vocal, several times I was told to be quiet or I will be asked to leave the salon.

I bit my tongue, the senior stylist complained as to how damaged my hair is, because of work my hair is exposed to extreme treatment and weather.

The senior stylist then proceeded to cut my hair into extremely short 'bob'. A hairstyle that with my type pf hair is an extremely HIGH MAINTENANCE style. It takes an average of 45-90 a day to make my hair presentable. Yes, I now need to use a large amount of product and hot appliances daily, thus causing more damage on a daily basis.

NOW FOR THE REAL KICKER!

When I first arrived, I explained to the Junior stylist that I have a 'Hidden Disease" called RSD/CRPS and that I live with daily pain, and some days lifting my arms to do my hair is nearly impossible. And that stress aggravates this disease.

I also explained this Illness to the senior stylist.

So now till my hair grows out, to make myself presentable it will be daily episode of extreme pain, or hide my hair underneath a hat.

Lesson learned, never be a Guinea Pig for any salon, they will not listen to the Human sitting in the chair, the student will cut you hair in the style they need to practice, not what the Human needs.

Yes, this may sounds like an upset person on a rant, but I have waited more than a week to write this review, if I wrote this immediately after the experience it would of been extremely more vicious. I have now been living with this awful short hair for a few weeks, it takes more than an hour Daily to make it look presentable. I dread getting up an hour earlier every morning and realizing that I face at least an hour of uncomfortable movement.

The recent Kicker, I now need to spend money on new Head-shots for my occupation. I told the trainee that I needed to keep it LONG, but due to the short cut new photos are MANDATORY, AND WILL HAVE TO KEEP REPLACING THEM AS MY HAIR GROWS OUT!

I will be paying for the 'free' haircut in so many ways for...

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