ReSOURCE Williston — Local services in Williston

My girlfriend was moving recently, so we needed to downsize her belongings a bit. We packed up a nice wooden shelf with two removable levels inside, and headed to Resource to donate it. I might add that this shelf was purchased at this store in this past. The girl who greeted us seemed snippy right off the bat, for no discernible reason other than, perhaps, our presence, and curtly asked us to pull out the shelf unit so it could be inspected. The two shelves that rest on the inside of the pegs were removed for transportation, and despite it being obvious how it would look with the shelves in it, she insisted we put it together anyways, which we did. The two shelves each rested on 4 small, metal removable pegs, and while putting it together, we noticed one of them was missing. I told the girl about this, and said a simple screw could be used in it's place. With a rather annoyed tone, she said "We don't repair furniture..." Seriously? 30 seconds and a screw driver could have fixed this situation, but I guess that's too much work for these folks.

While she was quibbling with my girlfriend, trying to convince her to drive home to look for the peg, I proposed that I would put a screw in to remedy the issue myself. She said, "Well, I guess we can just get rid of one of the shelves..." What?? For a store called "Resource" they don't seem particularly resourceful to me... Now, my patience running thin, I said that rather than see the shelving unit maimed and resold, I would rather put it on the side of the road with a "Free" sign on it. She then said, "Excuse me, sir, I am having a conversation here?" This is the point I realized she did not want to talk to me, as my girlfriend seemed apologetic enough to suggest we might return with the missing peg, should it be found... She then said: "Sir, I just said I would take it!", rolled her eyes, and carried the shelf off. If she thinks we are returning with the peg, she is mistaken. I would rather smash the shelf into 1000 pieces than give her the satisfaction.

You would think that if you are donating a quality ware to a business that ostensibly prides itself on fixing such things up, they might treat you without contempt. Such expectations are misplaced here. Spend your dollars on your second-hand goods elsewhere - these folks don't...

I have had excellent experience finding useful things at Resource VT for years. This location, the old Goodwill, is a great fit and works well for them. Household goods and furniture, with good turnover, can be found for extremely reasonable prices. But the most helpful department for us has been the electronics department, where we have been able to get computers, televisions, sound systems, and more, and have had several opportunities to have computers evaluated and repaired quite inexpensively. Thanks, ReSOURCE VT!

BUT: ReSOURCE only delivers appliances (quite reasonably, I think $40). At their front desk (see photo), they post the phone numbers of two delivery services who can deliver anything else you might buy there. I called both. One never called me back. The other, JAMIE STROTMEYER of "ME AND MY TRUCK" called back the next day and said he could deliver in a week, but in addition to paying him, I would have to help. I agreed, since I needed the couch delivered, but said I thought it odd that he wanted me to help do what he was charging me a pretty good amount to do. Today, he called to 'confirm' but then first tried to make me feel that I was unreasonable for wanting him to just deliver the couch without my help (though I said I would be glad to pay more (which would actually be more $$ than the couch) if he would find someone to help him), and then said he "didn't think it would work out" and flaked out. If you buy something that needs to be delivered, make other...

This place is amazing! I am all about reuse, and this place tickz all the boxes on waste reduction! I am proud to have this in our community. We appreciate all who donated here, it's helps our family. Clothing, cooking ware, books, old vinyl, and tons of hidden treasures. Never know what you're going to find. Our family has saved thousands of dollars shopping here over the last 5 years. The staff is always so sweet, and the store is well organized. There is a downstairs filled with great clothong to! This place is amazing! I am all about reuse, and this place tickz all the boxes on waste reduction! Again...I am appreciative to have this in our community. We appreciate all who donated here as it helps our family. Clothing, cooking ware, books, old vinyl, and tons of hidden treasures. Never know what you're going to find. Our family has saved thousands shopping here over the last 5 years. The staff is always so sweet, and the store is well organized. There is a downstairs filled with great clothing, too! Great place to find costume pieces and things you didn't know you needed. We go here weekly to keep up on the new, never-ending stock. The Resource Crew is TOPS! Be kind, be patient, be helpful like...