Chulita's — Local services in Wimberley

Yliana, I’m with you! I walked into the shop, no acknowledgment even though I was the only one in the shop besides the elderly lady at the register. I did not ask if she was the owner, but did ask about the Sz medium for the decorative dog collar…about what Sz dog will this collar fit? She replied, “ It’s written on the back.” I said, “No, I don’t see it.” She said, “Well, look on another collar.” All the while I was saying I know my dog’s weight…”She weighed 21 pounds the last time she went to the vet.” CRICKETS…My friends come into the shop. By this time I texted my daughter to see if she could measure our dog’s neck, but the WiFi service was bad… I was attempting to make conversation with her…”Is the WIFi service weak in this area?” “No.” So then I asked, “Is there a city WiFi available which she did not even answer to, but just rolled her eyes and sighed as if I were bothering her. So, then I left my items at the register and walked out! I am a counselor so I understand people have bad days. I understand people have allergies, but I also understand when people need help. I hope you are able to find help, happiness,...

Beautiful things but the owner lacks customer service skills. We stopped in ready to purchase a few things but put them back after the lady in the shop ignored us , not even a hello, just texting away. Mind you , the shop is small. I asked the lady if she was the owner because it’s rude to straight up ignore customers. She said she was the owner but couldn’t say hello because her head was hurting from the pollen. So you can come outside and watch us while we are looking , ignore us and text while we’re inside, but can’t say hi because you have a headache ? Girl , what ?

Maybe she does say hello to other people , but maybe...

Every time I come here I find something new that I love. It’s great speaking with the owner of the shop and learning where she gets her pieces from. I spent most of my childhood in Mexico and this shop brings back little...