Empire gold — Local services in Winchester

I recently made my very first purchase at Empire Gold & Jewelry, and I can confidently say it won't be my last! I bought two chains and a bracelet, and I couldn't be more thrilled with both the quality and the overall experience. From the moment I walked in, I was welcomed like family—because that’s exactly the kind of business this is: a true family-run gem. Every member of the family was incredibly kind, patient, and genuinely accommodating. They went above and beyond to make me feel comfortable, whether I was trying on different pieces, asking questions, or just looking for the right fit. They offered thoughtful recommendations without ever being pushy, and you could tell they really take pride in what they do. What stood out most was the honesty and personal care that went into the whole process. It felt more like a collaboration than a transaction. The craftsmanship is excellent, the pricing was fair, and the customer service? Top tier. If you’re looking for quality jewelry and a warm, trustworthy buying experience, Empire Gold & Jewelry is the place to go. Can’t...

Very honest and true business people, which is hard to find in the jewelry industry. They care about their clients and are very respectful. Will return and I...

Unfortunately they do not abide by their return policy. Sad sine they are family owned. I was really hoping to support...