Spirit Halloween — Local services in Winston-Salem

Manager Jayden has horrible customer service. He was at a register tucked behind the other two cashiers where it was not easy to see him. After a cashier in the front said he was available he finally peeked around then started to jump up and down as we approached his register he said people act like I’m not here and ignore me. After checking out I asked him to write the managers name on the receipt he said I am the manager I guess he could tell my my face I was shocked so he said yes the manager manager I told him his customer service is horrible that no one can see him from behind the other two and his response very rudely was I will try harder to reach a growth spurt. As a manager of a retail company myself I would never myself talk to customer this way or allow the sales associates to talk to...

Store the day after it opened. The costumes and accessories were plentiful. However, some of the items did not have certain sizes and some items were not stopped yet. Also, some of the more detailed items seem to have defects, and there was no one really around to help. Prices were decent on majority of costume items but one other non-apparel items, the prices were too high, I find it hard to believe that a coffee mug should cost you almost $30. Still love going and walking through looking a some of the more original costumes and getting...

Spirit Halloween always delivers on the spooky vibes, and this year was no different. They had a huge selection of decorations, costumes, and accessories—plenty of new stuff I hadn’t seen before.

It definitely feels like a bit of a madhouse when you’re in there, but that’s part of the fun and kind of what you expect with Halloween shopping. The staff kept things moving and were helpful when I needed to...