Like poor selection? Like Employees that are surly towards you, who just don't have clue and do not pay attention. Like paying twice what anyone else charges? I only shop here when it's a 100% necessary and I still go to Colorado Springs to any store over this one, but sometimes one has an emergency and needs to get something now.. Get this.. I'm waiting to check out and the two cashiers who have no one waiting in line are watching a dog in a car and telling each how nice it is. Meanwhile, I wait to be checked out and when one of them finally finds the time I'm suppose to tell them what type of product I bought, so she need not walk around the counter to scan it. How about a trip to the yard only to discover that what they said they had in stock was not there and then being taken care of by a bad breath guy who can't figure out how to do a refund. Six years later he gives me the wrong paper work, and gets mad because I laid mine down on the counter. He didn't like my attitude, or the way I placed it back on the counter, meanwhile his breath could make maggots throw up and I've got to deal with this chinook of foul. Please don't take my word for it, ask a neighbor in Teller County how "professional" these guys are to deal with. I was going to speak to the manager however, with every experience I have ever had with this business I'm positive that the fish rots from the head down.Please, Lowe's or Home Depot show up. No one will ever come to this place again. Want lumber go to Casey's, now that a...
Read moreMy husband went in to this store in Woodland Park, CO today and had the worst experience of his life in a supposed customer oriented business. We moved here recently and are working on a ramp and fixes for our patio. It was his first time in this store. He asked an associate for help and the associate turned his back to my husband and ignored him. He asked another associate and the same thing happened. He gave up asking for lumber and was pretty angry by this time, but he had already found the screws he needed so decided just to buy them. During the checkout process he was paying with a credit card and that associate was also rude to him assuming he knew where they had hidden the credit card reader instead of educating him on where it was. Lowes has our business for lumber!! Tried to support local, but never...
Read moreProbably my first and last time here. The employees absolutely couldn’t care less if a customer is walking into their store.
I came in to get a treated 2x4, and after walking around the store and seeing several different employees, none of them ever asked if I needed help.
I finally went to the checkout and a gentleman, who seemed as if I was bothering him, checked me out. He simply said that I needed to go to door 2 outside to get the 2x4. Didn’t offer to say where that was, how to get there, etc. I had to ask.
Then when we did get there, the attendant said it wasn’t door 2 but door 3, which doesn’t actually exist. I walked around until someone finally got off their forklift and pointed to where it was at. No offer to find the wood.
Never again, I’ll just drive to Home Depot or Lowe’s to get...
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