Cellairis — Local services in Woodstock

I take very good care of my iPhone and I was desperate to repair my phone screen after a horrible experience at Cell Phone repair Woodstock! My phone fell in a tub of water in June, I replaced my screen, and then it stopped working shortly after. Cell Phone Repair wanted to charge me full price again even though their website says "Lifetime Warranty," which was not right. After debating on whether to buy a brand new phone, I was referred to Cellairis from Ivan at Sprint. Immediately I was greeted with a friendly smile and helped right away. Trey stood out to me because he was incredibly knowledgeable in technology and repairs. Trey immediately addressed the issue why my iPhone X Max screen was black and not working. He filled out a document that addressed all my concerns and replaced my entire phone screen in under 15 minutes. Even with the store full of people and busy I was surprised to see how well they were able to multitask and help all the customers in store. I cannot say think you enough to Trey and exceptional work! He is outstanding and truly knows how to provide excellent customer service. He even guaranteed me with a lifetime warranty on my screen repair. Now I will never have to worry about my screen again. Fast and Quality service!...

Do not get your IPhone fixed here! I got the back of my Iphone 13 pro fixed here a week and a half ago. Since then I’ve noticed my flashlight no longer works, people cannot hear me on the phone without being on speaker, my phone won’t charge, and my back camera has a crack in it. I called them and they said I would have to pay for these things to get fixed, so I took it to another place instead. The guy at the new place told me that they knew they broke my flashlight because as soon as he opened the back of my phone, he saw the cable in half and that they know they broke it because the flashlight would have fallen out of place. They were just hoping that I would walk out of that place without realizing and that’s exactly what I did. When I was checking out they asked me if I wanted a back camera glass protector and of course I said sure. The new guy I went to also told me they put a protector on there to hide the crack that they caused because I have not dropped my phone once since I’ve...

Do not bring your phone here for repairs. A simple back replacement on my iPhone resulted in them not reconnecting the camera before returning it. Upon returning it, they fixed the camera but now the phone won't charge and displays a "unable to verify genuine Apple battery" message. Despite signing paperwork for the repair, they failed to mention they are not an authorized Apple repair shop. They misrepresented themselves as such, which is misleading. They need to clearly state that they are not authorized by Apple on their paperwork. Now, they refuse to address the issue. Do not trust their reviews. What could have been resolved with an apology has escalated to a potential lawsuit. Their lack of transparency will likely lead to a decline in business. I gave them a bad review on their Facebook, and they deleted it, so I had to post again, this is what a dishonest company does! Make it right! Cellairis! #woodstock #phonerepairshop #rippedoff #The Outlet Shoppes at Atlanta...