I have been following and purchased several dresses over the years. The latest time warrant a greedy store selling me Christian Siriano earrings for $68 where you can get them at TJ Maxx for cheap as I came home and saw the tag still left on. I definitely have the receipt as Paula and her daughter did the transaction as Marcy, the owner, thinks this isn't true, as Marcy wasn't there. I also helped Marcy by referring Paula to the store and this is how she treats me by lying about me. The assistant manager texted me the store looks cleaner after how messy it looked after I helped organized it. Marcy does not support actors on strike and not open to constructive criticism from her customers and would totally take offense to this. She had given my film business a one star review upon leaving a real review for her and continues to lie about me even when I never told her about my film business. She continues to stalk me and even called me one time without leaving a voicemail. Plus she and her friend, Julia Peters, will rate my business with fake reviews.
The store is tight, cluttered, and hard to find dresses that are up to $500 even with 50% off. If there's a style/s you like online the employees will have a tough time finding everything as what happened to me before. The fitting rooms are tight too. The store could look nicer selling items at these prices. The store is ALWAYS having sales. Don't ever pay full price at this store for your prom dress etc. here. I have been following and supporting this store for years and even noticed the owner takes down bad reviews including employee reviews on glassdoor over the years. Upon seeing real reviews, on March 1, 2024, she offered a discount to customers on FB for a review on Google, but not FB, in effort to cover up.
Meanwhile, the store needs to get organized. I remember them advertising about moving locations and even mentioned on the local news, then wants to expand. I don't know what to believe anymore with an owner like this. Marcy Waymire White just...
Read moreA Five-Star Experience at Queen Couture!
I had the absolute pleasure of shopping at Queen Couture, and I cannot recommend them highly enough! From the moment I walked in, I knew I was in for something special. Wauleca, Bany, and Lisa formed an incredible team that made my experience truly unforgettable.
They took the time to ask detailed questions about my style preferences, tastes, and budget. This personalized approach was exactly what I needed to feel confident in finding the perfect dress. Not only did they bring out an impressive selection of dresses based on my answers, but they also expanded the options to include pieces they thought would suit me — and they were spot on!
It wasn’t easy to narrow down the options (everything was so beautiful!), but thanks to their expert guidance, we managed to find the one. And just when I thought it couldn’t get any better, the tailor came over and suggested a few alterations to ensure the dress would be absolutely perfect. Their attention to detail was second to none.
I now have a stunning dress for an upcoming formal gala, and I’ll always remember the fantastic service I received. From start to finish, this was the kind of attentive, thoughtful, and personalized experience that makes shopping at Queen Couture truly special. Thank you to the whole team for...
Read moreI had the pleasure of shopping at Queen Coutour earlier this year in February, and I can’t say enough about how wonderful the experience was. I purchased a beautiful dress that I wore to my niece’s wedding, and I felt absolutely amazing in it! A special thank you to Bani, who helped me find the perfect dress, and to Alba, whose alterations made it fit like a dream. Everything worked out perfectly, and I received so many compliments.
Today, I returned to Queen Coutour with a friend who was shopping for a gown, and once again, the staff went above and beyond. A heartfelt thank you to Waulica, Lisa, Bani, and Alba for making the experience so special. They were patient, encouraging, and dedicated to helping my friend feel confident and beautiful in her stunning red gown.
Both of my experiences here have been nothing short of exceptional. The team at Queen Coutour truly cares about their customers, and it shows in the way they go the extra mile to make sure everything is just right. If you’re looking for a boutique where you’ll not only find gorgeous dresses but also receive genuine care and attention, I highly recommend...
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