Angelo's Leather & Furs, Inc — Local services in Worth Township

This was my first and last time using their leather cleaning services. My husband bought me a white/black Pelle Pelle leather jacket. Spring is approaching so I wanted to get it spruced up! I called to get a price which I was told was $80 min. The representative who answered rushed me off the phone so I stopped by the location. Once I arrived I was told that because of the stones on the jacket it would be $200. Wow! That's fine but I really anticipated seeing the brightness to the wrist and bottom trim of the jacket which was nice and white when recieved it as a gift! They told me it would take 2 weeks for my leather to be ready for pick up. I recieved the call to pick up my leather 2 weeks as schedule and was so excited to see it! Once I entered the store they start telling me how great my coat came out. FALSE!!! I seen that the leather was clean but my wrist and bottom trim is between a blue-gray. The man kept trying to hold my attention to the leather but now my coat LOOKS WORSE! The two men were trying to bully me into believing that nothing was wrong with the color. Yes Bully me! I was told about the cleaning of the stones when I first came and now they keep repeating it over and over to me while ignoring my issue. Then the older man tell me, "Nobody's going to clean this coat!. This as good as you're going to get!" I showed the man where you can actually see where the leather bled. After the fact he says he can replace the wrists but not the coat trim because that's too much!!and that I would have to pay him $25 more. Not only was he going to charge me to fix their mistake but I would have to bring it back another time. I was very respectful and never raised my voice but I was disappointed! I wanted to find a solution but the older man dismissed me while the other took my payment! I FELT ROBBED AND TOTALLY UNHAPPY the rest on the day. Maybe if you not buying an expensive fur and black your service is nothing. I called my bank to reverse the charges but I want others who love their expensive sporty leathers not to make the mistake I did by...

Angelo thought he might have sold my mink coat, after I left it in there for 3 years. So, they took me to the back so that I could pick another coat, at a discounted rate off. (30-40% off) I was about to cry after we had a disagreement. I responded dramatically, "you sold it!?" He responded, talks loud: "Blame yourself! Not me! We sent you letters." (Old address on file) As he was looking for another one, similar, he said we will get you taken care of. I said, " It didn't look like that, It looked like this" (as I stroked a beautiful dark mohogany mink fur.) Angelo talks fast, checked the tag, and sure enough my initials and ticket number on the back of the sale ticket! He was going to sell it for 2X the amount of it's worth (assuming I wasn't coming for it.) We both looked at each other and smiled. This coat is at a sentimental value as it was given to me as a gift and worth more than the cost of what he was going to sell it for. 💜. They did great repairs on it and cleaned it, stored it pheonominally. I do recommend this store for everyone to check out once in their lifetime. They have nice leather and furs in here. Angelo is an original classic Chicago man...

I went to Angelo's with 3 furs that I inherited and Angelo told me my options. He could give a trade in value on new purchase or appraisal of what they were worth. One was not real fur. I opted to purchase a beautiful jacket and used the 2 furs as trade in. I got a great deal, no charge for storage for a year and he put my name in the jacket lining for free. He also gave me a delicious bottle of Olive Oil. He was so kind and informative and told me exactly what kind of furs I had and what they were worth. Everyone was wonderful and made me feel part of the family. I love my jacket and can't wait for winter. I would definitely go back and make another purchase. His son and lady assistant were also very helpful. For someone like me who knows nothing about furs they all made me feel very comfortable and answered all...