Kohl's — Local services in Yuma

Visited this location to pick up an online order. I was able to visit the customer service area to ask for assistance with trying to figure out how to find my item that I ordered online. The customer service representative was quite helpful in assisting me with finding my packages. Perhaps Kohl's should make the pickup process a bit simpler and more user friendly as I am an educated person and can easily figure things out but not in this case. The store was clean and organized as well as the bathroom. The reason why I come back is because of the friendly service. The Kohl's pricing for items could be better what I mean by this is perhaps lowering the cost of a pair of socks you can make more money than if you just keep the pair of...

Well, Kohls is Kohls. Got a 30% off coupon and decided to use it on Christmas gifts for a 7 year old boy in an orphanage our church supports. We were having a great time picking out things we thought he would like and could use. A couple of shirts, hoodie, pants, socks, shoes, and toy. Things were on sale; great! But the extra 30% discount didn't apply to the shoes, the toy, and socks. Evidently they were name brand! After examining the discount coupon, the notice about exclusions became apparent. Small print will get you every time. Thought about returning some of the extras but thought this child was more important than my indigent righteousness! In conclusion, buyer, read the small print. Kohl's,...

Be carful if you try to sign up for rewards/points program with this store. They will sign you up for a credit card aka Kohl's card and not just the rewards. If you ask to make sure it's just the rewards and not a card they are signing you up for, the employee will lie straight to your face. Employees are either very dishonest or completely incompetent. Very disappointed. The manager of the store is also unprofessional and doesn't take accountability for his poorly trained/dishonest staff and tries to put the blame on the customer. Make sure to read everything or just do it online yourself where the process is more...