Tractor Supply Co. — Local services in Zephyrhills

Ok, this is going to sound like a company advertisement from a company employee, but I can assure you that we are simply new customers to this store and have enjoyed a down-home shopping experience that we believe is increasingly hard to find. In the farm and tractor store business, there is certainly a great deal of growing competition, but there are star performers that will surprise you! Our thanks will read like a Hollywood Oscar speech that appears to name everyone in the whole Tractor Supply company, but I can assure you that each of these people have gone out of their way to help us and make us feel like family. From the store Manager, Tim, down through the full staff to Austin, the small team that runs the Zephyrhills Tractor Supply store will certainly go out of there way to make you feel like family. We generally don't get the opportunity to meet and get to know store employees of most stores we give business to; however, when every staff member makes it their mission to take care of your needs, their names become easier to remember. Tim, Stephanie, Katie, Brandi and Jackie all work well together to manage a complimentary team whose goals become clear; to help you find what you need, while providing excellent advice and direction about any product they carry. Each of these Managers have personally introduced themselves and made it clear that their entire staff was here to assist us with our needs. Joe, Frank and Austin work together to keep products available on the shelves while responding quickly and professionally to customers questions and assisting with customer loading and store cleanliness. This trio is always on the move throughout the store, with several tasks in work, but they will always stop to make you their top priority...amazing!! Last, but certainly not least, the Customer Service Representatives that work the front of the store are responsible for setting the tone for your visit as you walk in and professionally ensure that all of your needs are met before they complete your final purchase. For having set the kindest and most helpful tone for our visit, we've had the pleasure of meeting Tamarra and Theresa, who are fine examples of the small-town family attitude that most of us truly appreciate and don't get to experience very often anymore. I need to apologize to this team now for any misspellings as well as the unintended ommission of at least 2 names of ladies that I know work in the store, but we've simply not had the pleasure of interacting enough with them yet. As a customer, I would not normally remember all of these names but each of these people have made a point of checking in with us while we've been in the store, making sure our needs were met. In summary, this store's team will impress while going out of their way to make you and your needs their mission!! Thank you,...

Wow. I have never been so disappointed in this company as I am today. I've been a customer of the Zepherhills Florida location since they opened their doors. And I will say I will no longer be a customer. Being the owner of dogs, cats chickens and horses, I frequent this establishment quite often and spend a lot of money with them. But I will say, that throughout this whole time, their shelves are never stocked with the items I go in for. Primarily their horse feed. But at least if it's not on the shelves, I can always ask someone to get what I need from the back as they usually have it there. Except for today. The Pro Force senior feed was of course not on the shelf, and when I was finally able to ask if they had any in the back, the guy went back to check, and when he came out, he said that they had some, but there was a couple of pallets in the way and that I could come back later or the next day and I could get it. So I said to him so you won't get me one, he replied no because the pallet was blocked. This is not a short drive for me. So I told him forget it I will buy it from somewhere else. Poor management if you ask me. I understand that there are cases where they could run out of feed every once in a while, but this is an every week occurance. It's not my fault your store cannot keep the shelves stocked so why should I be inconvenienced for that. I won't. I will gladly pay a dollar or two more and go to the feed store for my feed and hit up Rural King across the road from them for the rest of my farming needs then spend another dollar with...

The store has become so incredibly infuriating and disappointing. Shelves aren't ever stocked, store is always a mess, when you complain they complain how understaffed they are, how corporate doesn't listen or give them what they need, etc etc. call corporate and nothing is ever resolved. I truly feel for the staff here as it's very clear they are struggling with lack of support from above, however they don't really seem to do anything to try and help change the situation either. Truly sad to have the only feed store for many products that are clearly bought daily, weekly and monthly, not have anything available. I personally am left switch bottle calf milk supply now due to their lack of ability to serve. And I will give them this acknowledgment that we requested milk 3 weeks ago when they complain that their staff wasn't checking inventory properly and I watch them put it in their system for inventory request and yet there's still no milk. Sadly the only non-medicated calf milk replacer on their shelf was manufactured in January of 2023.. .....