Rural King — Local services in Zephyrhills

This is not the first time I’ve ordered from Rural King, but this last experience has been the most disrespectful experience, I’ve had to this date. I have ordered from Rural King possibly 20 to 30 times since they’ve opened. Today I go to pick up the items that they say were ready, one item was ready the other was out of stock. I stated while I was charged for it it was in stock, etc… I get a response of well that’s just how it is. We can’t keep control of the website what our store has. OK so that’s a whole entire point of ordering online because you have it in stock, it stated it was in stock so I purchased it &&& was charged for It. She got a little lippy telling me I was a customer And she will kick me out of the store. First of all, I don’t know who likes being charged for something they’re not being able to pick up second of all, yes, you’re absolutely right. I am the customer and you don’t talk to me as the way you were talking to me, unjustified. She gets her supervisor, nasty word B word and they want to continue to gang up on me telling me that’s how it goes. That’s how their site works, etc. etc. I don’t know about you, but I’m not being charged for something that I’m not able to pick up. Did they offer any other options, no. I had to ask about other options, I had to ask for different supervisor because I was not dealing with these two ““ women who literally just wanted to argue with everybody like I was white trash.” (They were also arguing with this poor older man next to me about his receipt for a battery he gave to a previous clerk)You technically work for the customers and you might want to get some customer service. I will be calling corporate because this is not the first encounter I know of, or even just myself. I’ve had with nasty people that work at this specific rural king. I’ve been to several other Rural Kings and never had an issue or treated this way , this is the only...

1st time going to a Rual King store. Reminded me of an old Kmart. Wasn't as clean looking as I would have expected. Not filthy, just doesn't appear as if the have a dedicated cleaning crew. I had ordered a firearm from their online store, and had to go to this store to pick up my item. The staff was friendly and accommodating. The only real complaint that I have, is that on line, I could follow my purchase as it was being shipped, with updates as to the progress of the shipment. I was given a 'deliver to the store date', letting me know when I could expect to pick it up. Problem was, the shipment details stopped and I had to wait an additional 2 weeks before I could pick it up. The store was not updating the tracking info. Otherwise, I would probably order similar items again, if it weren't so far away (75 miles one way). Turns out, I could have had my item shipped to another retailer near me, and the difference in cost would have worked out the same. Having my merchandise sent to RK saved me a $35 FFL fee, but I'm sure the time I lost waiting, and the gas it took to make the round trip was more than...

Love, rural king, but their gun department is the worst. They are so slow to wait on anyone and work harder not to sell to you then to sale. Female manger is so rude and all she wants to do is complain went on Saturday they were no even busy, took an hour just to get a price Wanted Henry 30 30 they did not have in stock but bought a 12 gauge shot gun for a Christmas present 2 hours later I was through all paper work paid for gun and female manager starts yelling at the counter person who helped me very nice man because she couldn't read the last digit of my address which if she used a reading glasses could have seen it also gave her my concealed weapons permit that all matched bought over 8 guns from them, she wanted to argued with the salesmen that she wouldn't have accepted it if it wasn't that I already paid for it, I would have told her where to stick that gun never will I buy from them again and will be cancelling my rural king card, this place is not worth it no one should be treated like that I would fire her if she...