Aperitivo Italian Trattoria — Restaurant in Yerevan

This has been my favorite place for breakfast, lunch, dinner, friends gatherings, and work for so many years. I was a regular customer of this place almost on a daily...until today. Found a piece of glass in my water which I almost swallowed. After reporting this to the manager, we received "sorry, anyways" kind of response and then were presented with the bill without even considering a complementary attidute like nothing happened. When asked about their policy for such situations, the manager replied "well, you have finished eating already, the best I can do is remove the drinks from the bill if you wish." I could have ended up in hospital with various ruptures and the best they could do was remove the drinks as a favor after I asked. In a civilized place, I shouldn't even be having this conversation. Not sure what to call this. Recklessness at its best. I am extremely saddened by the fact that I am never going back to my favorite spot unless the management and customer care policies are fixed and effectlively functional. This kind of attitude by the manager shouldn't be tolerated...

We came here for breakfast at 7am and the kitchen staff were lively and laughing while preparing breakfast. The food was perfect and arrived quickly, the espresso was the best I’ve had in Yerevan in the week I’ve been here. It wasn’t burnt or bitter at all! And to top it all off Lena gave us 50% as a suprise seasonal discount on our order. So kind ❤️

It was so good we actually came back in the afternoon! We had another coffee, and the Tiramisu which is to die for… 😍 they even prepared an off menu cocktail which Edmond and Jor prepared specially for us.

There is nothing but good vibes and things to say about this place. It’s obviously ran well from above too from a business point of view. I really don’t know what else to say… absolutely...

We went for the first time, assuming we would have a great time and enjoy a delicious breakfast. But the situation was completely different. We finally found a free table in the crowd, sat down, and a few minutes later an employee came over and told us that the table was reserved, even though there was no sign on the table to prove it. What After that, he didn't even try to offer to move us to another place or show us even a little attention, but we received complete disregard.We started our morning disappointed with the result, after which we went to another cafe, where we already felt what real...