Remy's - Deep Dish Pizza & Bar — Restaurant in Adelaide

5/10 - Not enough staff, disappointing deep dish, VERY disappointing vegan option...

Firstly, I understand that Remy's is fresh on the scene & that the owners background is from a popular and busy cafe rather than your standard evening dining restaurant, however a month after opening and the main recurring issue being understaffing and long waiting times for tables to be cleared & guests seated points to one resolution...hire another staff member...

Upon arrival, the person who greeted us was friendly but absolutely run off her feet, apologised to us and said that our table would be ready in a second. We then waited in the cold for just shy of 20 minutes and watched as she cleared dishes from tables, took orders from diners, seated other guests and brought out food all on her own... Eventually we were seated and it was followed by another long wait before our order was taken.

By this point, we were hungry, thirsty and time was ticking before our fringe show which was booked an hour and a half after our dinner reservation (which we thought would be ample time).

We ordered everything all at once: Fried mozzarella, fries, 7" deep dish 'King of pizza's' (pepperoni) traditional vegetarian pizza with vegan cheese, glass of wine, hard frozen coke & 'double pint' of lager.

About 15 minutes later the mozzarella came out, it was beautifully cooked, tasty and came with a nice chutney. The deep dish followed about 10 minutes later and the fries and other pizza about 10 minutes after that (some consistency/meals being brought out closer together would have been appreciated).

The fries were fairly standard, however I seem to recall being charged an extra $2 for a small dish of bbq sauce...?

The deep dish was essentially a novelty since it is not readily available elsewhere in South Australia. If you have sampled a deep dish elsewhere, in the US, particularly Chicago and are hoping to relive the glory...don't get too excited. If you look past the photos that almost every diner was taking of the 'cheese stretch' as you lift a slice, the deep dish was just ok. Particularly since despite a 'King of pizza's' (pepperoni) had been ordered, we were able to locate two small solitary slices of Pepperoni in the whole dish... Not sure how this happened but was pretty disappointing.

The drinks were great, a hard frozen coke was a nice idea, the 'double pint' of their own lager was delicious and the wine was what you would expect at the price point.

Now on to the option for those who can't eat dairy.... My opinion is, if you don't have anything good to offer, don't offer it at all... In a word, this pizza was awful.

Despite the vegetable topping ingredients being plentiful and fresh, whatever vegan cheese they are using is just woeful. It has no place in a human diet, let alone on a pizza. It would have been better off staying in the packet.

The base was equally as bad. I would hope this is not the case but it shared the same qualities of what I would expect from 4 pack of ready made pizza bases from the budget range in a frozen section of a supermarket. Biting into it, it had a similar texture to a stack of dry, stale Jatz crackers. Eventually I just gave up halfway through the ordeal.

After all this and having to eat so fast, we arrived late for our fringe show and hungry, which is not how I was expecting to feel after $100+ for three people.

If this restaurant had been around for 6+ months, this would have been a 1-2* review, although teething problems should be getting sorted by now, I do understand this can take time.

Please hire more staff, please exercise more quality control with the ingredients/toppings in the deep dish and whatever you do, please remove the bit on the menu which says 'We got your back vegan & GF fam' because you sure don't. Infact, please just scrap the whole vegan offering from the menu until something worthy of the price point can be put on there.

I'd like to say that I will be back to try it again in a few months but in all honesty, I...

Held due she dibs Shauna Dinah’s for Kenny’s house to go to a wedding and she said that she would have a love for her husband if she had a boyfriend or girlfriend but I told him to more of that and she was like I said that I would have to do something about it and then she said no because she was going to do that so that’s what 🙀 she was doing so she just wanted you guys to do something to get her attention so she can go to sleep 🛌 so that she could go home to sleep with me I said that was a lot of work for you and you know that you don’t want her so I just wanted to make sure you know what she was saying to me I don’t think I would have to go anywhere but if you wanted to do something like this and w her to get her to do it so I could get it done I don’t think that I don’t think 🤔 I just wanted her a bit but she said I was not going out of the room so I’m sorry 😢 and she just wants her own room to get her way more often so that makes no problem 😌 but she is the one.the food was good I wouldn’t eat here again. She just don’t be mean 😪 and then you guys will get her stuff like 👍 so just keep your money 💴 back and you know that too but it’s just be honest I don’t care 🤷‍♀️ if she was going through that too but she doesn’t care what 🙀 I just just wanted her some days when you need some some food 🍱 I know I have some of those and I’m sure 👍 and you don’t want that to come off the same time you need a little something else just like 👍 I just wanted a bit different in a little over an extra day and then a few hours to rest so you could go and enjoy 😉 but if it is a long weekend and then it is a day to enjoy 😉 you don’t need a lot more to do so you don’t get it all at least have fun 🤩 I think 🤔 and then again it’s just me or what 🙀...

Overall a disappointing experience.

My group of three was very excited about visiting Remy's given the connection to CREAM, but I wouldn't be back and there are better pizza options throughout Adelaide. Are they deep dish options? Maybe not but I can think of one deep dish place on the southside that's better.

There appeared to be only two wait staff on that night who were run off their feet. Generally the service from at least one of them was good.

The three of us got placed on a tiny table in the laneway walkway when a bigger table sat vacant but apparently booked. It remained vacant for most of our stay and then two people were eventually seated at it. The promise of moving us to a bigger table never eventuated.

Asked for water at the beginning and had to remind the staff again later. Not that we could fit it on the table.

The food was generally ok with the sides being better than the main meal.

When our order came out it was the wrong size deep dish and the male staff member did that old trick of blaming the chef. Not cool. Especially since that staff member had already had to come back and check on the size of our deep dish order. We wanted the correct size so that meant waiting another 30 or 40 minutes.

Sadly, the pizza was fine but nothing to rave about.

I did raise the issues politely with our waitress and while she was apologetic, that was about the end of it. There are easy ways to keep customers happy but no options were offered that night.

Overall, a disappointing experience and I...