La Lupa — Restaurant in Brisbane City

We had a table of 6 and found the service to be honestly quite awful from the get go. Initially we put it down to perhaps them being busy, but at least 4 of the servers were free but did not come to take our orders- we waited 5-10mins and having signalled with eye contact, then after having made eye contact several times and having no success i raised my arm in confusion as it was starting to feel like we were purposefully ignored, then just leaving my arm up for a long time- they made eye contact back but did not attempt to come let us know that they will take orders soon or anything. We were pretty confused. The guy who stands at the door + 2 waiters continued to chat near the front of the restaurant. I’m assuming it’s because they have waiters assigned to each table, and our guy was for some reason the only one bustling around on a few of the outside tables- he quite literally walked by our table maybe 10 times with other tasks to do with the other tables while my arm was raised, while the other servers did nothing. They appear to have a very inefficient service system in store at this restaurant.

The pizzas were nice enough (but I prefer Elementi and beccofinos)- the mushroom/sausage one was quite good. The others aren’t much to write home about. Heirloom carrots as a side was deliciously- highlight of my meal. Potatoes as a side were a huge disappointment (not crunchy, but over cooked in a tough skin way). We ordered $120 aka 1kg of the t bone steak- don’t bother. Very chewy, also laden with a lot of fat- it’s a cheap cut. We couldn’t eat most of it as the fat on the steak took up a good 25% it was THAT thick.

The reason why I rated this place so poorly was because of the poor service we received from our server- perhaps he was busy or had a bad day but he was quite snarky (very unnecessary). Later on there was a cockroach that crawled under our table and we had alerted them, they did nothing for a good 15 mins and I saw the staff go into the kitchen to all have a massive laugh together- quite unprofessional as we can see them through the glass windows. We’re a table of 6 girls so everyone was quite disturbed having to eat with it under us since it’s a flying cockroach and it was literally leaping around ffs- they only ended up actually doing something about it after my friend decided to move her chair away to the other side of the table as she was too uncomfortable. Our rude waiter came, heavied a very dramatic sigh and just whacked a tablecloth at it (which did nothing btw except for letting it fly off- of course chaos ensued thereafter). He didn’t say a word and just left. The cockroach flew onto the glass window then crawled to another group of lady’s table which is where I last saw it. Like honestly that’s pretty gross and poor handling from their staff.

TLDR the most bizarre dining experience I’ve ever had, if you’re having a crabby day maybe don’t take it out on unsuspecting patrons? We left that dinner feeling very confused and uncomfortable- I’ve worked in hospitality myself for a number of years and could not imagine intentionally ignoring customers (or anyone really- like just be a decent person?), being rude to them with no provocation and being generally unpleasant for no reason. For that reason I don’t see myself coming back to this joint, especially when there are aplenty of wonderful Italian restaurants in the area (Julius, Elementi, Beccofino, Bianca, Voglia,...

La Lupa is a culinary gem where gastronomic excellence meets exceptional service, all at prices that won't leave your wallet feeling light. As a dedicated food enthusiast, I've had the pleasure of dining at numerous establishments, but none compare to the delightful experience offered by La Lupa.

Let's start with the food - it's simply outstanding. Each dish is a masterpiece, bursting with flavors that transport your taste buds to culinary heaven. From classic Italian pasta dishes to innovative fusion creations, every bite is a symphony of taste and texture. What truly sets La Lupa apart is the quality of ingredients used in their dishes. Fresh, locally sourced produce and expertly crafted recipes result in meals that are nothing short of perfection.

But great food is only part of the equation. At La Lupa, the service is equally impressive. The staff exude warmth and professionalism, ensuring that every guest feels welcomed and attended to. Whether you're a regular or a first-time visitor, you're treated like family from the moment you step through the door. Attentive without being intrusive, the service at La Lupa enhances the overall dining experience.

And perhaps the most surprising aspect of La Lupa is the affordability. Despite offering top-notch cuisine and impeccable service, the prices remain remarkably reasonable. Dining here feels like a luxurious indulgence without the hefty price tag.

In conclusion, La Lupa is a culinary haven where food enthusiasts can indulge in the finest Italian cuisine without breaking the bank. With its unbeatable combination of exquisite food, exemplary service, and affordable prices, it's no wonder La Lupa has earned its reputation as a must-visit dining...

We came here in a big group and they were quite accommodating toward us especially the guy that seemed like the owner or manager. We were given numbers each to order since we were all paying for ourselves. I ordered a rigatoni pasta and upon receiving it from the waitress she very loudly called my number so I said that was me. I looked at it and it was a spaghetti dish. No problem I still like spaghetti and didn’t want to cause an issue. The food didn’t all come out the same time so I was halfway through eating my food when she comes out again and tries to serve me another pasta this time it was a rigatoni. I tell her that I had received my order prior and if she could please go check the number for the rigatoni. She goes to check impatiently and comes back and says it’s my number. But since I was already eating another dish I told her she said my number for the other pasta before. She puts on a very condescending and know it all attitude when she denies it. She keeps insisting she didn’t make a mistake and that I shouldn’t have taken the food that wasn’t mine. She just made me feel like I was stupid. Finally the person that had ordered the pasta I was eating agreed to swap with me and eat my pasta instead. Half my table so around 8 people ultimately all agreed that when she had handed me the first pasta she very loudly said my specific number so I feel like that wasn’t my mistake. The food was good everyone who ordered pizza was very happy. The pasta was alright I think since we were a big group they might have rushed and not looked at portion sizes because some portions were larger than others and many left not...