It is disappointing how an establishment like this restaurant hires people who aren’t trained to be do their job well. We experienced a differential treatment at the restaurant, and the servers were extremely rude, dismissive and clueless about the very restaurant they work at. I’ll start with no server keen on taking our order, we had been sitting around for a good 10 minutes in a not so busy looking restaurant waiting for a menu & water. I believe we were seated by someone called peter, when you work in customer service it is your job to be nice to customers, you can not just walk away from the table without saying a word when asked about can you please take down our order. Experiencing Racism in places like these in 2024 is wild. We were also overcharged for our food & drinks, and when we asked for an itemised bill, the server started writing down the prices of the items ordered on a piece of paper with hand. They charged is twice the amount on the menu for a whiskey and when questioned about it we were told it is because we added a coke zero to the whiskey, twice the price for a soda? For real? I was overcharged for another Spritz i ordered too, and they said they haven’t updated the prices on their menu, but the ones on our receipt are the new prices. Anyone who’s worked a day in a restaurant knows it doesn’t work like that you could get in serious trouble for pulling a stunt like that. The server than proceeded to be extremely rude, dismissive and made up silly excuses and spoke to us like we didn’t understand what he was saying, and was of no help. The supervisor did give us a refund with out any apology, lack of sincerity from a supervisor at such an establishment is baffling to witness. To sum it up, horrible service will give your restaurant a bad name no matter how hard your chefs work in the kitchen. We had to leave because of the poor service we received even before we could order the mains. Thanks for a...
Read moreFrom the moment we stepped into Southside, it was clear we were in for something special—an atmosphere dripping with understated elegance, matched only by a menu that reads like a love letter to modern Asian cuisine.
We kicked things off with the prawn toast, and let me just say—this was not your average takeaway version. Golden, crisp, and indulgently rich, it came crowned with delicate curls of bonito and a whisper of spicy mayo that elevated each bite into pure, crunchy bliss.
Then came the fried rice—a dish so often overlooked, yet here it was a main event in its own right. Smoky, savoury, and punctuated with perfect bursts of umami. Every grain held its place—no sogginess, no filler—just wok hei magic and balance in a bowl.
The kingfish sashimi was a thing of beauty. Translucent slices of fish, dressed in a tangy ponzu and finished with fresh herbs and just the right touch of heat. It was clean, vibrant, and so fresh you could swear the ocean was whispering in your ear.
Next: oysters in mignonette—absolute heaven. Plump and briny, served ice-cold with a mignonette so bright and punchy it cut through with precision, each mouthful was a masterclass in freshness and finesse.
And then the finale—wagyu sizzling beef. This dish didn’t just arrive—it performed. Delivered on a searing hot plate, the aroma alone turned heads. Tender, marbled slices of wagyu, caramelised and sizzling in their own rich juices, mingled with garlic and a dark, glossy sauce. Each bite was a perfect storm of melt-in-your-mouth texture and deep, soulful flavour.
Southside doesn’t just serve food—they orchestrate an experience. Every plate was a crescendo, every flavour composed with thought and flair. It’s bold, it’s refined, and it absolutely delivers. We left full, buzzing, and already planning our...
Read moreAs a long time fan of this establishment, I had extraordinarily high hopes for my birthday dinner this evening. However, it unfortunately seems that in the year since I last dined at Southside, the standards have dramatically fallen. The food as always was spectacular, however this was the only redeeming factor of our experience. Service was sub-par to say the least. Upon arrival, we requested an outdoor table and were denied the same, despite a multitude of outdoor tables remaining open for the duration of our booking. We were sat indoors at the booth, where the airconditioner leaked on us and our table. We requested to be moved, and were simply moved along the same row, where the airconditioner dripped once again into our meal. We were not the only guests having this issue, or voicing our dismay. At least two other tables were having this issue. What is truly disappointing however, is the lack of sincerity from waitstaff in apologising or seeking a solution. So many things could have been done to resurrect not only an uncomfortable inconvenience, but a safety hazard, including escalating to management or adjusting our bill to reflect the poor experience we had. Instead, we sat at a wet table, paid full price, and left feeling extremely disappointed. Attention to detail in general was severely lacking, even when it came to bagging our leftovers. Additionally, the reason for the celebration, as requested in the booking process, was not acknowledged in the slightest. Southside has always been regarded as my favourite restaurant, hence the choice for my celebration this year. Safe to say, unfortunately I...
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