I’m currently pregnant and visited The Wheel of Brisbane with my 2-year-old, hoping for a simple, enjoyable moment with my little one. Instead, I left feeling frustrated, exhausted, and deeply disappointed.
I accidentally stood in the wrong line — and I wasn’t the only one. There were about four people ahead of me in that same line. The staff member let all of them go through without saying anything. But when it was finally my turn, he suddenly decided to stop me and told me I was in the wrong line.
So, while pregnant and carrying a toddler, I had to move to the correct line, which was already very long by that point. After waiting again, when it was finally our turn, I was told to wait another 10 minutes. At that point, I was overwhelmed and just walked away — tired, late, and with a very disappointed child.
There was absolutely no empathy or consistency in how the situation was handled. This place may look family-friendly on the outside, but my experience said otherwise. I don’t plan on coming back — and I wouldn’t recommend it to other families with small kids or...
Read moreAttended in the evening after dinner, no queue. The ride itself was quite pleasant, with good views. Unfortunately the trip was soured by the (lack of) service provided by the ticket attendant. We were not acknowledged by the man (Damen I believe), despite there being no one else in line. He continued to work on his computer and we just assumed he was busy monitoring the wheel as it was in operation. We tried to make eye contact to no avail. We waited for around 10 minutes with no acknowledgement. Luckily the person behind us, who had also lined up for a short time, questioned if they were able to buy tickets. The attendant said yes, to which I interjected and said we were there to do the same. His response was "oh I thought you were just chatting". Not sure why we would have stood there just to do that. Nearly lost 4 paying adults. At least the other workers were very nice to deal with. I think the company needs to review the standards upheld by workers, especially those who are essentially the face of the business. Not sure...
Read moreTitle: Soaring High with Spectacular Views - The Wheel of Brisbane
Our experience aboard The Wheel of Brisbane was nothing short of extraordinary, delivering breathtaking views and an unforgettable adventure.
🎡 Panoramic Vistas: The highlight of this attraction is, undoubtedly, the panoramic views of Brisbane. As the wheel gently ascended, the cityscape unfolded in a mesmerizing display, offering a 360-degree visual feast that's unparalleled.
🌇 Scenic Sunset Ride: Opting for a sunset ride added an extra layer of magic to our experience. The changing hues of the sky, combined with the glittering city lights, created a picturesque backdrop that felt like a scene from a postcard. A perfect setting for creating lasting memories.
🚉 Strategic Location: The Wheel of Brisbane's strategic location along the South Bank allows for stunning views of iconic landmarks such as the Brisbane River, the city skyline, and beyond. It serves as an excellent vantage point for capturing the beauty of this vibrant city.
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