Hakataya Ramen Surfers Paradise — Restaurant in Gold Coast City

I review this second time because it needs to be done. Since i discovered Hakataya ramen in Surfers Paradise my culinary world changed. I Once skated there to try ramen for the first time in my life and i didnt know it is also the best ! Since then i tried different ramen on Gold Coast and i have to say I am disappointed every time i eat anywhere else so i just stopped trying and when I want good ramen i know I find it here. I had ramen this morning as well, the manager is always very friendly , smiling and super fast. They do make the BEST ramen in area of few thousand kilometers i believe. Its always the same , always as good as the first time. I dont eat Pizza, or burgers or anything else anymore, Nagahama ramen is my comfort food now.I believe you can only get ramen as good as this in Japan. Visiting frequently and i will be so so sad when i have to leave Australia. My plan is to try Ichiran ramen in Tokyo but i dont know if the can be as good as this ! Hands down this is the best ramen of Gold Coast, 20+ visits , never disappointed , always yummy. I would definitely enjoy if the had loyal customer card to get a free ramen every 10 visits or something like that 😂 Its the best !!! Thank...

The boss seems to be good when he come out , but the waitress at this Saturday night ( 14th of Jul )whom really should get fired. There is no greeting when guest coming in, when we seat there is no menu, even when we got the high chair ourself , the waitress seen it , pretend she didn’t see us when there are only 1 extra family in the shop at 8:00pm. I used to love this shop, but the service really should improve. So instead we went to Danbo , around the corner. Had what we want.I had to admin the soup Hakataya did a good job, however we came to the shop for not just the food , also for the transitional japanese style service. # Don’t let one individual employee piss off the client, really should improve the training , and fire those don’t know what service means,as we are very unhappy, but when the manager came out we already stand up and about the leave, so we don’t even want to seat again. Wish the shop can reshape into what it was. I am from melbourne , it used to be that when we come to Gold Coast we must go to this ramen place. However this time it really got me disappointed. Get it fixed, please ,We expect to see you change when we...

A place with zero service. We used to visit this place every time when we came to GC but this time was a total disappointment. We are a group of 4 adult and 1 little kid. There were only 2-3 tables of customers when we arrived. We sat down to settle the little one and started scanning the QR code to order/look at menu. The waiter came around and said we shouldn't be sitting down as other customers would come in finding no table/seat. Well if you do not let consumers look at menu / order using QR code, why would you have the QR codes sticking on the tables?

Well when our noodles arrived, we requested for an extra bowl so that we can pull some noodles out to cool down for the kid. The waiter refused our request saying you ordered the extra noodles, you can use the extra noodle bowl for that purpose. For my whole life in AUS, I have never got a refusal for extra plates/ bowls / cutlery. Not too mention the extra noodles and the bowls they come in are also hot...There's no way for us to use that bowl to cool noodles down.

This place is now removed from our GC list...