TLDR; Itaewon Korean Restaurant did not want to serve our party of 10. Instead left us all standing outside of their shop in the cold for an hour

Called the night before to book as we had a large party of 10, was told that they didn’t take reservations. Our party waited outside for 1 hour as they served other customers, even sitting a table of 2 at a 6 chair table.

Finally, I asked the staff if it would be possible to move two empty tables next to each other. They said they were unable to do this and did not provide further reason.

So I asked instead if it would be possible to ask one of the tables (who had finished their meal) to shuffle to the empty table behind and our party could sit in that row of tables. The manager answered, “well it’s rude to ask them to move, and they are very over time limit so we’re going to ask them to leave anyway.”

I am not asking a restaurant to make special accommodations at the expense of others, and really did not expect the manager to prefer asking paying customers to leave, rather than shuffle.

After this conversation it became obvious that the manager had no intention of serving us. If this was the case I really would have preferred they add a party limit to their list of rules on their shop front, as it’s really not nice to leave 10 people outside in the freezing cold for 1 hour while you serve other customers, when they have tried to do the right thing by waiting/making a reservation.