Le Jardin — Restaurant in Gold Coast City

We took mum to Le Jardin's High Tea for a Mother's Day treat and we all really enjoyed it.

The service was impeccable and made us feel special:

Jessica was the consummate host with her friendliness and attentiveness (as was the woman working with her, but I didn't catch her name unfortunately). Jessica was also good enough to show us around the Vanitas restaurant afterwards, and store our take-away items in the fridge until we were ready to leave after having a look around the ground level

George on security was also brilliant. He was welcoming, jovial and exceptionally kind to bring us a complimentary small vial of Versace perfume for mum

Because my mother is in a wheel chair I scoped out the accessible facilities before booking, and the door staff / concierge was good enough to show me around to help me feel satisfied that the accessible toilets etc were appropriate

Upon booking I also let the hotel know that my mother was in a wheel chair and they made a note of this, so when we were drove up the hotel door staff greeted us by name and were good enough to leave our car parked upstairs / out the front for ease of wheel chair access

The food was of the best quality and delicious. High tea never seems like a huge meal when it is first delivered, but trust me - we couldn't eat it all and had to take some home.

Being Versace and a 5-star, the price is always going to reflect this, but it's not something you do every day, and this is perfect for a special occasion.

Thank you for a great experience and being so accommodating Versace, highly...

Disappointing. I booked a high tea for my mum's 60th birthday - it wasn't even busy there were several staff, service was slow and significantly below average in terms of what you would expect.

1. First impressions were awful - we were waiting to check in and staff walked past us without acknowledging that we were waiting or telling us when someone would be with us. I had to wave someone down so we could be seated.
2. Service was rubbish. Once our initial food/ drinks arrived no one came back to check that things were ok. We would have liked more drinks but after not being able to get service for over 45 mins we decided to wrap up early, get the bill and leave.
3. We weren't the only ones that had a terrible experience. When walking back from the bathroom I'd overheard someone else say they hadn't got their drinks, despite waiting significantly longer than others at the table. Also the staff had forgotten a drink from a couple next to us that had already finished their entire high tea.

Would not recommend and will not...

Decided to drop into this place for a nice relaxing coffee. I have been here before for a snack. And enjoyed the experience.

I love the opulence, the decor, the atmosphere. It’s a little over the top, but I love it. It is all quality as far as I experienced it.

Coffee was very nice. And it was very relaxing sitting outside in the sun, overlooking the pool.

The waiter, Dimitri, was a very pleasant fellow.

If you are on a budget, then this place may not be for you. If you don’t mind paying for an experience, then I think you should try this hotel and Café,...