I came in yesterday and got a mango bubble tea, there was lucky to be 10 pearls in the bottom. Went back in today and specifically asked the guy to fill half the smaller cup with pearls. He looked at me oddly and I reiterated my order, showing him with my fingers the level of pearls I wanted. He charged me $7.80 and then proceeded to put half a scoop in the bottom. I told him that this is not what I had ordered and explained once again. He made me feel like I was an idiot for requesting such an order after he realised what I was actually asking for. He said oh OK I'm going to have to charge extra, so charged me an extra $3.80. I normally order from a place in town and they never have any issue understanding my order and certainly don't charge such a ridiculous price for a few extra pearls. I understood I would pay extra but keep in mind that I received far less tea due to the pearls so I was trading one for the other. I find the extra charge of $3.80 to be exorbitant. Almost $12 for such a small drink is highway Robbery. I was very clear and concise as to what I wanted. The misunderstanding was his and his alone. I won't be back. Also you can check your cameras to confirm my story. I have attached a photo of my drink to show the size.
Edit: I went to Machi Machi today. Ordered the same drink with the extra pearls, except a large unlike the small I purchased from you and I paid $10.50. Plus they had no issue understanding my order nor did they make me feel silly for customising my order. I know where I will be...
Read moreIf you are looking for a lip-smacking drink to treat yourself at any time during the day, you definitely should check this store out and here are the reasons:
1/ This store has a wide selection of drinks from traditional boba milk tea to the creative store's signature drinks such as taro milk tea, brown sugar fresh milk tea with cream brulee, and biscuit milk tea. I have tried many drinks over the past couple of months, and they always make me very satisfied because of their great flavour, creamy taste and texture with a well-balanced sweetness. The fruit drinks are great for the hot summer afternoon as well!
2/ Many options of toppings, all taste very fresh.
3/ Prices are very reasonable.
4/ PLUS: Bartenders are also store owners, so they care about their products and customers' experience. Their friendliness, willingness to accommodate my order request and always welcome my feedback keep me their...
Read more5 stars!! So Dear is so dear to me and my friends. I have ordered multiple times, in person and through Uber and Doordash, and every time I'm extremely satisfied. The staff here go above and beyond to ensure that your order is made properly, and you always get the cutest notes to thank you and let you know about any updates. One time, I was ordering on Uber near close time and they had run out of brown sugar pearls. They tried calling me four times (my phone was on do not disturb) and made a substitution and left a note for me. The tea is delicious, the pearls are always cooked properly, and I find that their fruit teas are not too sweet. I...
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