EDIT on the 06/02/2024 I went back to La Bella yesterday and the place was very well cleaned. So im not sure if they read this previous review. But they did indeed clean it well. I like La Bella's pizza's. They have great quantity of food compared to other pizza places for the cost. Its good winter food.
But the hygiene in the Sandy Bay eatery is terrible. There is grease, grime, oil on power points at the front. The grime, grit underneath and on top of tables, walls. The front of the restaurant did not provide any faith that the hygiene in the kitchen is acceptable. Im amazed a work health and safety officer has not ordered this restaurant to clean better.
I told the staff that the state of the restuarant is so filthy and I pointed to the grease and oil on powerpoints, the grit underneath tables, and on top of serving counters. And they just said "yeah" with a smile on their face. Cause they clearly dont care. I dont blame the staff for not caring but the owner clearly does not care.
I was amazed by the disgusting state of this restaurant in sandy bay.
If you dont believe me, look at the power points hidden behind the dusty old red scooter to the left side when you enter the front doors. You will see power points with 20...
Read moreTerrible experience, order a delivery deal a few weeks back,took at least an hour or more to be delivered and was only 1km away from them. They had trouble finding the place but that is not my gripe with them. I ordered a 2 large pizza meal deal which included a garlic bread and 1.25l coke,the menu stated it cost $41.90 delivered and because I just eftposed it when the driver finally arrived on his machine he decided to charge $53.49 to my savings account. Their family meal deal with 2 family pizzas was only $51.90 so I don't know how he came up with that number. Pizzas were fairly average and nothing to write home about. I tried to reach out the next day on Facebook messenger but they wouldn't respond to me. So after many attempts to speak with them I left some discerning comments on their fb page about my bad experience and notice other comments from people and that I was not alone in not being happy with there service. I checked their page a few days later and notice they had swept all the bad comments off and left the best pizzas in town comments on which were probably written by the owners,staff and what not. I wouldn't recommend them to anyone try dinos or regazzi you...
Read moreUsed to be the best. More than happy to pay extra to support local. Been supporting them for years since I was a uni student in the late 90s. DO NOT BUY la Bella anymore!. Friday night experience started when we ordered. We ordered in store not online. They didn’t apply the current value deal (which was printed right next to the counter) and didn’t understand me very well so I ended up paying about $20 more than I should have. Which turned out to be a huge waste of money because the cardboard the pizza came in had more flavour than each of the different flavoured pizzas we went for. Each was bland, tasteless and frankly, disgusting. We made it through a slice each before giving up. Never again, what the hell happened to this brilliant local business? The signage says they have been open since 1977 and I don’t doubt it but this feels a lot like new owners have taken over and have no idea what they are doing. If the old owners are still in charge then you need to go under cover and check your Sandy bay store because it’s ruining your reputation! Very disappointed and huge amount of money...
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