My experience at Mures Upper Deck had an unusual start but turned into a memorable visit, thanks to the exceptional service provided by Michael.
Initial Contact: When I first called, I spoke to a female staff member who informed me the restaurant was fully booked but said I could sit at the bar and eat. She added that I’d need to finish within an hour to accommodate dinner guests, which didn’t feel very welcoming. This initially put me off.
After searching for other options, I decided to call Mures again. This time, I spoke to Michael, whose customer service was outstanding. He explained the seating at the bar, mentioned there were actual tables available near the bar, and shared details about the restaurant’s recent renovations. His friendly and professional demeanor made the place sound much more appealing, so I decided to give it a try.
Arrival and Service: Upon arrival, Michael greeted me warmly with a handshake, which is rare these days. He explained how everything worked and personally showed me to my seat. His hospitality and enthusiasm truly stood out and set the tone for the evening.
Food and Drinks: I ordered the seafood platter for one and a Long Island iced tea. •Drinks: A special shoutout to the bartenders who accommodated my request for a Long Island, which wasn’t on the menu. It was expertly made and truly exceptional. •Seafood Platter: The platter was incredible, showcasing some of the best Tasmanian seafood I’ve ever had. •Tasmanian Oysters: Fresh, flavorful, and a standout. •Prawns: Perfectly peeled, fresh, and delicious. •Tasmanian Salmon: Outstanding quality—rich in flavor with no fishy taste. Easily one of the best I’ve had. •Calamari and Mure Fish: I requested these grilled instead of fried, which was accommodated without issue. Calamari: Exceptionally tender and flavourful, unlike anything I’ve had before. Mure Fish: Unfortunately, this was the only letdown. It was slightly undercooked, which detracted from an otherwise perfect dish.
Overall Experience: The presentation, service, and food were top-notch. While the mure fish was a slight disappointment, it didn’t overshadow the overall experience. Michael’s exceptional hospitality was the highlight of the visit and the reason I chose to dine here in the first place.
A fantastic dining experience with world-class seafood and service. Thanks to Michael for making...
Read moreI can't remember when the first time I visited Mures was, a long time ago now. Visiting Mures Upper Deck on the last night before departure for Antarctica was pretty much a rite of passage. It has been a few years since I last visited Hobart and for this visit Mures was on the top of my list for a walk down memory lane. Unfortunately it is not what it once was. I had a dozen oysters as an entrée; six natural and six Kilpatrick. They were delicious, full of flavour. My mistake was to have the Smoky Fish Chowder as a main. I did this because I love chowder and I have had a different chowder here before, albeit a long time ago, so I thought that I would give this one a go. I have eaten chowder in multiple cities in multiple countries and expect a creamy, rich and sophisticated flavour no matter whether it is clam chowder or some other seafood chowder. There was nothing subtle about the flavour of this chowder. It had a very robust flavour and it was just too much for a main course. My mistake. The other mistake that I made was attempting to finish it all, and I suffered for that later. My wife was going to have the lobster salad but when she discovered that it was $120 she declined. We understand that lobsters are expensive but when the waiter described it as a small half lobster we couldn't see the value in it. We also understand that Mures has always been regarded as a premium seafood restaurant hence the premium price. She had the Australian Seafood pasta instead and thoroughly enjoyed it. The service was generally good. Attentive and efficient. The qualifier is that when I was ordering my meal our waiter cut me off and talked over the top of me while I was still trying to place my order. Later on I was talking to my wife about our holiday and where we were going next and the same waiter came back to the table and interrupted the conversation, cutting me off mid sentence by addressing my wife directly about her choice of cocktail. I find this to be exceedingly rude and disrespectful, but I am old school, some would say an old phart. Overall it wasn't cheap and not worth the money that we paid. The drinks were good, but expensive. When considering our meal we found that there are other venues close by that have better seafood, and better service, at a more reasonable rate. I won't be back...
Read moreWe celebrated our anniversary here during Dark Mofo and Wow, what a beautiful experience. The staff were very generous and surprised us with a glass each of the house cuvee which was such a beautiful touch. My partner loves seafood so we've dreamt of eating here for years, I don't like seafood but wanted to try it here since I was literally on the water from where the product came this morning. So if I was ever going to like it this would be the place! We had the natural oysters and urchin oysters to start and they were stunning. I was so happy to see urchins on the menu and really wanted to support that initiative. The oysters tasted like the smell of seaspray, with zero "bottom of the seafloor" taste. My partner was in heaven and I really enjoyed the experience, especially since I don't normally enjoy oysters! We thought the urchin was even better than the oysters, and ordered another two! Mains were amazing as well, I actually really enjoyed the fish which for me never happens. The salad on the fish and chips was so divine that my chip-mad partner actually preferred the salad, and the chips were fantastic! Deserts were outstanding, we had the apple tart (!!!!!) which restored my faith in pastries and reminded me how great pastries can be, and the Earl Grey brulee. The brulee was beautiful again, stunning biscuit crumb, candied peel which was awesome and a marmalade-like topping which altogether made me feel like I was in an English country garden having an early grey tea and marmalade toast. So special! Thankyou for such a wonderful experience, we cannot...
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