Banjo’s Bakery Café – Launceston — Restaurant in Launceston

Food was ok, but annoyed that there were no vegetarian options for a cheese toasty. The counter staff member was so unreasonable - we were eating in house and i ordered a muffin for my friend. I took the cake to the table which was 3 steps away and realised I had ordered the wrong item. I returned to the counter immediately to exchange the muffin and my request was refused because "I had already left the counter so they couldn't put the muffin back in the display, as it breaches their policy". I tried to reason with her and explain that i had just been at the counter 5 seconds ago but she wouldn't budge. I ended up having to buy both items. incidentally, there us no sign warning customers about this store policy. A very disappointng experience and I would never go...

I would've rated it zero. The Staff treated us and other people with a different race with no respect! We asked for a chocolate muffin and one of the staff members gave us a different muffin to our orders because they said to we WITH A RACIST CHINESE ACCENT THERE IS SUM TING WONG WITH IT! THE MUFFIN TASTED HORRIBLE AND IT WAS STALE!!! Also we asked for some coffee and some hot coco to warm ourselves and waited for an hour and it never came. After that they acted dumb and said You never ordered those even though I was waving the Buzzer to them. Your staff are a complete racist people they only served the people that was white. You should fire ALL of them it's bringing your business down I WAS OUTRAGED AS SHE GAVE US A SMUG LOOK TO US...

Today, Anzac Day, 25 April 2022, after the Dawn Service in Launceston my family were looking for somewhere to have breakfast and a coffee. Whilst not a lot of cafes were open, Banjos Brisbane Street was. We noticed a people line coming out the door but decided to wait to be served. There was one young female sales assistant serving. What a cool, calm and dedicated person she was. The queue was patient whilst she took orders, dispensed food items and also made the coffee on her own. She did not get flustered and she had a great system going whilst maintaining her composure. WHAT AN ASSET to her employer. She was cool under pressure and served everyone in a great manner. She deserves praise and a raise. It is just a shame I did not get her...