The vibe looked great but one of the girls that works there is incredibly rude. Shocking customer service. I ordered a ham and cheese panini to take away. The servers were all chatting away and I thought they had forgotten my sandwich in the grill so I asked if it was ready in a really kind gentle manner and she took my sandwich off the grill, gave it to me and said “don’t come back here again if you can’t wait for a sandwich!!!” Determined not to let anything spoil my calm mood I just said ok noted, I’m sure the sandwich will be good. Determined to insult me further she then said no the sandwich won’t be any good because I couldn’t wait. Pity some people don’t listen as I only asked if my sandwich was ready and I got it shoved at me with an insult to boot. I have seen other reviews saying the similar thing “very unfriendly” definitely...
Read moreSmallish hipster joint for good coffee and food. Stopped in on an unusually cold Newcastle morning, while the outdoor tables looked nice to sit on, inside was calling to keep warm. The menu had a good selection on offer, think granola, bagels, toasted sandwiches. Visited on a Sunday and they didn't have the special of the week available which I had seen on their instagram. Nonetheless the ham and cheese toastie was good. Giving 4 out of 5 stars, a couple of things they could do better: Menu availability - my first two options they had run out of (special of the week and the chicken toastie), and then the person who brought out the food didn't bring any cutlery - we had to get...
Read moreThey use excellent beans and the first coffee I had there (large soy flat white extra hot ) was some of the best I’ve had in recent memory - full body, distinct, rich taste and the right temperature. I had another excellent coffee later in the week (same barista) but today was a big let down. After a long(ish) wait, the coffee was all wrong: too much foam, not remotely hot enough and weak (it was also a different barista). Because the coffee is significantly pricier than other places, consistency is important so you know you get an excellent coffee that’s worth the additional $$ every time. You have a great product but there is room for...
Read more