Hao Chi Newcastle — Restaurant in Newcastle-Maitland

My wife and I enjoy the food and service at Hao Chi very much; in fact, the steamed barramundi is “heavenly.” The restaurant is thoughtfully decorated and very clean. That being said, the reason why we only gave a two star review for the atmosphere, is “not” because it “is” well decorated and beautifully appointed, but because of a group of specific customers who do “not” respect the atmosphere or the other diners enjoying the Chinese fine dining experience. More to the point, at many times during our dinners, the “din” of those around us rendered it almost impossible for us to hold a decent conversation. And this, was before they even “had” a cocktail! Obnoxious, low-class individuals talking much too loudly, and in groups, acting exclusively whilst ignoring anyone else around them. Now, we do realize that the Chinese, generally speaking, are not a “complaining” race, which may explain why the Management does not make amends to curtail such rowdy “saloon- like” behaviour. The genre of music chosen could be a contributing factor; soft Oriental music would be more suitable in such a dining room, albeit, the lighting of the establishment is very well balanced. Hao Chi is a fine dining restaurant and not a corner “pub.” Therefore, we feel that this issue should be addressed, on behalf of those who “do” respect the atmosphere and other diners. We would be remiss, if we did not suggest that patrons visiting Kao Chi should respect others by lowering their voices since there are other diners who are simply trying to enjoy the delicious cuisine and their own “private” conversations. Without doubt, a classy environment, deserves a classy clientele ~ If you do visit Hao Chi, enter its premises with respect, both for the experience and for others. “Class-up”…it is, after all, 2025. When in public consider others around you....

What a disappointment heard great reviews but today was disappointing! There was four of us for Mother’s Day lunch, when we first arrived we were seated then just left didn’t come back with water or to take a drink order! After requesting someone to take our drink order it then took about 15min before they came back to take that order by this time we were ready to order our food as well! water was finally placed on table but still it took awhile for the drink to arrive and then only half the ordered arrived had to ask where the rest of the drink order were? Bad start to our lunch! Well it get worse, final the first of many shared plates arrived! the dumpling's were just dumped on the table no sauces just 6 steamed dumplings sitting on a plate we had to ask for sauces? They placed a bottle of soy sauce you know the small bottle with a red top that pour’s either side & this is a $$$ restaurant….. straight away there’s a problem here! chilli sauce in a small plate dumped just like a after thought! The rest of the shared plates arrived but once again we had to call someone over again to place a drink order! not one staff member came to ask how was the meal so far was everything going ok “ nothing “ The main meals arrived but still nobody came over to ask how was the meal? The meal was ok but it was like being back in the 80’s when you could get this in you little local Chinse restaurant! We are here in a restaurant that is new to Newcastle & up there in price $$$ but not meeting the expectation that warrant the $$$ I get a better meal at my local Chinese takeaway during the week! We didn’t get asked if we would like dessert or if we liked the meal just dumped the bill on the table didn’t explain where to pay or that they would come over to the table to take payment! Nothing!!!!! I wouldn’t recommend...

I recently had the pleasure of dining at Hao Chi, and I must say, it was an experience worth celebrating. From the moment I stepped through the door, I was greeted with warmth and hospitality, setting the tone for a delightful evening.

The ambiance of the restaurant was inviting, with tasteful decor and a vibrant atmosphere that immediately put me at ease. However, what truly made my visit memorable was the impeccable service provided by the staff, particularly Kent.

Kent's attention to detail and genuine care for the patrons truly shone through. He went above and beyond to ensure that my dining experience was nothing short of exceptional. From offering insightful recommendations on the menu to accommodating any special requests, Kent's professionalism and friendly demeanor were truly commendable.

As for the food, every dish that graced my table was a testament to the culinary expertise of the chefs at Hao Chi. Each bite was bursting with flavor, showcasing the freshness of the ingredients and the skillful execution of the recipes.

In addition to the outstanding food and service, the overall atmosphere at Hao Chi Restaurant was one of warmth and conviviality. Whether dining alone or with a group, it's evident that this establishment prides itself on creating a welcoming environment where guests can enjoy delicious food and create lasting memories.

In conclusion, my experience at Hao Chi Restaurant exceeded all expectations, thanks in large part to the exemplary service provided by Kent and the rest of the dedicated staff. I highly recommend this establishment to anyone seeking an unforgettable dining experience in Newcastle. I can't wait to return and indulge in their culinary...