Boucla — Restaurant in Subiaco

The cakes are truly wonderful. I’ve been coming here for years. However, my experience today was absolutely shocking. The closing time is 4pm. This is stated clearly on the official Boucla instagram site. I arrived with the family at 3.15pm. We were told the shop was closed as all cakes had been sold. We then pointed out the soufra left in the display stand. The counter lady then said we could take it away but no table service. Sorry Boucla staff, but clearly not everything was sold out. We said it’s only 3.15 pm and there are still 2 tables with other patrons here, at the very least we can sit outside with takeaway coffee cups for 20 min? They said no, as they are packing up the tables. They also said that the other patrons would be ‘moved on soon’. We left and when we drove past 10 min later the other patrons were still there. When confronted staff maintained that they closed at 3pm. Lie upon lie. The reality is that the staff just wanted to clear up and go home early. The biggest insult came from the manager on duty - ‘just give him a refund’ he said. I told him that I wasn’t there for a refund, just an apology and that my annoyance had nothing to do with money, it’s about respect and honesty. Just horrible from a person in the service industry. The food at Boucla is undeniably top shelf but this type of experience is...

I recently visited Boucla in Perth, and I have to say, it was such a great experience. From the moment I walked in, I could feel the welcoming vibe of the place. The atmosphere is laid-back and cozy, which makes it a perfect spot to relax, catch up with friends, or even get some work done.

The coffee at Boucla is definitely top-notch. I had their flat white, and it was seriously one of the best I've had in Perth—smooth, rich, and perfectly balanced. They really know their coffee here. I also tried their almond croissant, and it was fresh, flaky, and just the right amount of sweet.

What I really appreciated was the friendly and attentive service. The staff seemed genuinely passionate about what they do, and it made a difference. You can tell they care about making the experience special for their customers.

Overall, I would highly recommend Boucla to anyone looking for a great café in Perth. Whether you’re a coffee connoisseur or just looking for a relaxed spot to hang out, it’s definitely worth checking out! I’ll definitely...

If you're going to allow someone to order something takeaway without a mask on (as you did), something premade that woukd take you 30 seconds to put in a paperbag and hand it to them, then don't insult them, after you take cash payment from them, by telling them to wait outside for it. Also no need to be defensive and rude when the customer asks to cancel their order because of it. I still gave you 4 stars, food is great, the place is beautiful, coffee is strong... but really, I'm safe enough to stand talking to you long enough to stand for 30 seconds to give you money but nit safe enough to stand for a few seconds more to collect my food ?

Perhaps you might consider customers can have valid reasons for not wearing masks.

I'll eat here again happily, but not while...