Andersen’s of Denmark Ice Cream — Restaurant in Sydney

My heart sank as I eagerly walked into Andersen's ice cream, yearning for a delightful milkshake to satisfy my craving. Little did I know that my excitement would soon be crushed by a deeply disappointing experience. After handing over my hard-earned $9, my anticipation quickly turned into disbelief and dismay when I received an underfilled milkshake.

The sight before me was disheartening. Instead of a full glass brimming with a velvety swirl of creamy goodness, I was presented with a meager amount of liquid barely covering the bottom of the glass. It felt as if I had been short changed not only in quantity but also in the pleasure that comes with indulging in a decadent milkshake. The promise of a rich and fulfilling treat was shattered in an instant.

What made matters worse was the realization that this underfilled milkshake fell far short of the value I expected. A milkshake is not merely a beverage; it is a symbol of enjoyment, a momentary escape from the mundane. For a brand like Andersen's ice cream, known for their delectable frozen creations, I expected nothing less than a generously filled milkshake that would leave me satisfied and content.

I couldn't help but feel a sense of disappointment and let down. In that moment, it seemed as if Andersen's ice cream had failed to uphold the reputation they had built for themselves. It's disheartening when a company, especially one renowned for their sweet offerings, fails to deliver on their promise of quality and customer satisfaction.

As a customer, I believe it's important to voice our dissatisfaction when we encounter such disappointing experiences. By providing feedback, we not only hold companies accountable for their shortcomings but also give them an opportunity to rectify the situation and improve their products or services. Andersen's ice cream needs to understand the weight of their actions and the impact it has on their loyal patrons.

I sincerely hope that my feedback reaches Andersen's ice cream and that they take immediate action to address this issue. Every customer deserves to receive what they paid for—a fully filled milkshake that lives up to the tantalizing expectations set by their enticing menu. It is my fervent wish that the next time I visit Andersen's ice cream, I will be greeted with a milkshake overflowing with deliciousness, restoring my faith in their commitment to quality and customer satisfaction.

This certainly has been a glass half...

Okay, that's funny. I usually like things most people don't and seems like Andersen's is another one of those things as it has very low points here but is getting 5 stars from me! Haha! I'm a Scandinavian in Australia and when I saw that Andersen's has banana chocolate chip flavor, I had to have it! It must be a Scandinavian special as I haven't seen it anywhere else in Australia and believe me I've tried quite many ice cream shops here. I have to say that this flavor is the best one I've ever tried in Australia. Sure it was a bit expensive (2 scoops for 9 dollars) but I was so happy to finally find GOOD ice cream in Australia that I didn't care much about the price. I am now sad to realize that Melbourne CBD does not have an Andersen's shop. I might never enjoy this flavor again as I am most likely not returning to Sydney anymore :( Try this flavor while you can!! I want Australia to fall in love with banana ice cream! :D P. S. I can't say anything about their cones as I always have my ice...

Eating ice cream at Andersen's was a fun and enjoyable experience.

There was a good range of flavours to choose from. Staff happily let us taste some to help us decide. We opted for a sundae basket, which consisted of a waffle bowl with chocolate coating and three scoops of ice cream. We found this to be an excellent option to share. At the time we went, there was a special on the sundae, with it costing $11. I found the waffle bowl to be a little too much on the sweet side, but it had a nice crispness to it. The serving size of the ice cream was generous. We had boysenberry, cherry, and macadamia. The macadamia ice cream had a copious amount of nuts in it, and the boysenberry had a nice tang. Andersen's isn't as creamy as some other ice cream and gelatos I have eaten, but it was nevertheless good. The ice cream came with additional free toppings. We had some whipped cream and chocolate.

Service was excellent. Staff were really warm, friendly, helpful, and courteous. They appeared happy...