Domino's Pizza Sydney Cbd — Restaurant in Sydney

If I could give 0 star I would! The service was horrendous, we were at the counter for 15mins before the 2 people working were actually bothered to serve us. No smile, just “what ya want?” The menu advertised our pizza as $5 but apparently on the system it came up as $5.25 to which the boy replied “well it’s on the system you have to pay it” rather than apologising that the menu may have been out of date then I wouldn’t have minded. The little boy working there had a horrible attitude and appalling customer service and slammed down our change on the counter afterwards. I wish I remembered his name as I wouldn’t want a guy like that anywhere near my work place. When the pizzas finally arrived he basically chucked them at us and served the next customer without even any eye contact. I previously worked for Dominos in the past and I’m sure the standards they expect is no where near the standards of this one. Customer service horrendous. Pizza was cut all over the place rather than equally. The staff were so laid back that if they were anymore they would be horizontal. Shop was a mess. Staff talking out the back rather than serving.

To save this shop I’d sack the people in it on 3rd Jan and start again fresh. If People get treated like this at all stores then I won’t be coming back. I hope this is...

I was happy to know that they had an offer of 3 pizzas for less than 34 dollars, which is a bargain. Much more when I had a wonderful experience in the previous time I ordered a pepperoni at the same store.

Unfortunately, this time the pizza was horrible, all three of them had a funky after taste (maybe a problem with the cheese, I don't know) and the pepperoni one was burned.

After reading they give you 100% money back guarantee if you don't love their pizza, I called the store and told the attendant my story and then he offered me one free pizza. I asked him why one pizza when I said all of them were horrible and he said the cheese had no problems as other clients didn't complain. I told him that maybe it wasn't the cheese but they definitely had a funny taste. At this point I just realized it was in vain to complain and told him I didn't want the refund anymore.

How can a company claim they have a 100% money back guarantee if you don't love their product and do...

I have been ordering at least once or twice a week from this store. Consistently delicious pizzas with loads of toppings. In the city there's a lot of choices for pizza but this store was my favourite even when the pizzas were looking smaller at least they were jam-packed with toppings.

That is the past. I'm not sure if they changed store owners but every pizza recently has been awful. The toppings have decreased to the point where I have just cheese and sauce and one piece of pineapple and one piece of ham per slice. I can't even taste the flavour of the pizza anymore. The taste is just cheese and sauce. I am literally one piece of pineapple and one piece of ham per slice away from having zero toppings on my pizza. I have provided this feedback to the store multiple times. I will never order another pizza from this store again and I suggest that you don't either. There are so many better places to eat pizza and maybe elsewhere feedback doesn't land...