Dear Business Owner, I called on Saturday 15th April 2023 at 11.30am. I asked to make a booking for 6pm for 5 People.
I notified the one whom answered the booking is important and it was for iftar. They said hold on and a man took over the conversation.
I repeated what I wanted, I notified the man we will break our fast prior coming but have iftar there. He offered to take pre orders, and notified me that it's NRL night and it may take 20 minutes to make order, I said No thank you, and repeated that we will break our fast, then attend your Shop for iftar.
We arrived 6.08 PM.
Half of restaurant was empty, but scattered settings, I notified the staff we are here, they spoke to A man behind counter, he looked at us, while we stood in the door way of seating area, approx 2 metres away and stated, I cancelled your booking, its NRL, we busy, iftar is over.
Clearly he doesn't know anything about iftar, and that steps are taken prior open fasts and prior eating, However he addressed us So UNPROFESSIONALLY, DISRESPECTFUL.
We left disappointed, we drove 35 minutes to another location and had iftar at 6.40pm.
This will be passed around, plenty other businesses that deserve the revenue, clearly this business is chasing temporary success rather consistent success and lacking in common decency.
Apologies, for the 1 Star, needed to express real experienc, this...
Read moreIstanbul in Parra is a culinary haven that promises an unforgettable dining experience. From the moment you step in, the tantalizing aroma of sizzling meats and freshly baked bread greets you, setting the stage for a feast of authentic Turkish delights. The menu boasts an impressive variety of kebabs, each crafted with the finest ingredients and seasoned to perfection, whether you prefer lamb, chicken, or a delightful mix of both. Complementing these succulent kebabs is the star of the show: the best garlic sauce in the world. This creamy, rich sauce bursts with the perfect balance of garlic and herbs, elevating every dish it graces and making you want to order extra just to savor every drop. The service is top-notch, with friendly and attentive staff ensuring a warm and inviting atmosphere, whether you're dining in or taking away. With delectable sides like smooth hummus, fresh tabbouleh, and warm pita bread, every detail is meticulously crafted to create a harmonious blend of flavors. Istanbul on parra is more than just a place to grab a quick meal; it's a culinary journey that transports you to the streets of Turkey with every bite, making it a must-visit destination for kebab enthusiasts and food lovers we will...
Read moreIstanbul in Parra is hands down the best kebab shop I have ever visited! As a regular customer, I am consistently impressed by the quality and flavor of their food. The kebabs are always fresh, juicy, and packed with flavor. The highlight for me is their amazing garlic sauce – it's the perfect blend of creamy and tangy, elevating every bite to a new level of deliciousness.
The staff are incredibly friendly and provide excellent customer service every time. The atmosphere is welcoming and clean, making it a great place to dine in or grab a quick bite on the go. They offer a wide variety of options on their menu, catering to different tastes and preferences, including vegetarian options.
If you're in the area and looking for a fantastic meal, Istanbul in Parra is the place to go. Highly...
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