Motto Motto Japanese Kitchen - Sydney Central Plaza — Restaurant in Sydney

Can you put your buzzers at somewhere VISIBLE?

I haven't ordered from restaurants with Kiosk that couldn't choose "dine in" or "take away" at the first or last page during ordering so I have no idea how to put a table number there, tried to put 0 as I was taking away but it didn't go successfully so I ordered at your cashier. I told your tall cashier girl with glasses that I couldn't process the order and I'd like to order take away at the front, she didn't explain that much but took my order. The next day I came here, the same problem happened again, as well as the Kiosk was not even working so I asked one more time if I could order at cashier.

How come your girl said "I told you yesterday" with such impatient tone and attitude??? She took me and showed me where the buzzers are but hey, you DIDN'T show me YESTERDAY Ok??? Besides that, why am I getting a paper bag for take away snacks but I ordered a bowl of rice?? I wouldn't think anything I stated above shall be considered as reasonable customer service hence I will just give you guys one star on that.

Alongside with my complaints, the food was fine, average but reasonable at that price range. However, the ramen was kinda massive. They would separate your ramen into 2 bowls (one for soup, the other for other ingredients), the soup base was pretty good while the noodle was the worst I ever had in any of the Japanese restaurants, it was totally stick to the bottom of the paper bowl and not coming off. The noodle was thin and hard to chew, also was kinda “uncooked” even I mix it with the soup base for approximately 5 mins.

Overall, not a bad place to try but avoid ordering Ramen and try forgetting about customer service, I would prefer choosing Ichiban Boshi even they might be slightly...

I ordered a couple of dishes from the store, including Japanese ramen, rice, and beef rice. I think the noodles were fine. However, for one of the specials, called “Grab-and-Go Chicken Curry,” the experience was disappointing. While the curry flavour itself was acceptable, there was a clear mismatch between what was advertised on the signage and what was actually served.

The fried chicken pieces were very dry, as though they had been over-fried. Many of them didn’t resemble proper fried chicken; instead, a significant portion was just deep-fried dough. About one-third of the so-called “fried chicken” was not chicken at all—just fried dough scraps, which were not edible. This felt like false advertising and was very disappointing.

If you’re going to offer a special, it should be done properly...

Motto Motto is in s busy food court competing against a German pretzel bakery, a sushi train and other food outlets. Try the rice bowl with tofu tofo teriyaki with edamame beans, pickled radishes, sake pickles, seaweed, mayo (which is really not necessary) and a thick teriyaki sauce, which goes well with the soft, fried tofu snd the small grained rice. My partner had the miso ramen, fresh noodles, tofu, seaweed, bean sprouts, fungi. The thin noodles were chewy and both too overcooked while the broth was a tasty sesame and veggie flavour. They're nice, tasty dishes in a challenging court. It's worth a visit if you're busy and need a quick rice or hit of noodles....