Yebisu Yakitori — Restaurant in Sydney

Recent experience there was horrible. We went there for a birthday lunch and brought a birthday cake with us so that we could cut up the cake at the restaurant after our meal. It wasn't busy and there were only 3 or 4 tables of customers.

We have ordered our lunch boxes and then we asked one of the staff there if we can have a few plates so that we can cut up the birthday cake. The girl went and ask the guy who appears to be the manager and then came back with a cold face and bad attitude and told us they will not able to help as we cannot bring external food to eat at this restaurant. We were surprised but can understand where they were coming from and we respect that.

The manager then came to our table and said to us "this is a restaurant, not a food court". We were shocked with his comments , you could simply come and politely tell us you are unable to cater due to your policy, there is no need to further making this inappropriate comment.

While we were still shocked with his comment, we thought we would finish our lunch quickly and move somewhere else to cut up the birthday cake. To our surprise, the manager then came back and offer to help place the cake on to a plate for us so we could serve the birthday cake. He went to the kitchen and then came back and said to us "this doesn't look like a birthday cake, how come you didn't have any candles". My friend was upset with him and asked if he would like us to go out and buy the candles right now if that would make him happy.

All of these experience have already ruined our mood to the birthday lunch. I honestly thought he could even go to the extent of askiing for the ID to confirm the date of birth.

I had the eel lunchbox which took a very long time to prepare, eel wasn't fresh at all. I personally did not like it very much.

I really have nothing good to say about this place from my latest experience. In fact, this could be the worst experience I have ever had anywhere. Apparently they don't care about customer service these days. I had been there a few times in the past and experience has always been pleasant. The experience this time is so unforgetable for life for sure, just...

When you're in Japan, it's a must to visit Izakaya to sample all the marvellous food it has to offer. It also gives you the opportunity to taste many different things when there are small plates to pick from. Izakaya Yebisu is a taste of Japan (if you don't mind the pun). Situated in Regent Place, you sit in booths, at tables or watch the chefs in action. Japanese memorabilia adorns the walls and it feels like you're in Japan. We sat in a booth and perused the menu, which is on a touch screen computer at this place! The screen is catergorised into specials, sushi, sashimi, desserts and drinks so it is easy to locate what you're looking for. Prices are listed, as well as an image. Add it to your cart and order away! Press for service or a glass of water - easy to get what you need promptly. We begun with a wagyu hot pot, tender beef in a beautifully flavoured soup with vegetables and tofu. We also got some ramen to go with it. This was a great meal for a cold winters night. When you're at an izakaya, you can't go past yakitori - pork, seafood, chicken, your choice! We had some moist chicken thigh, nicely seasoned. We also shared some salmon nigiri. One of my the specials was a sashimi cone - an incredible ice cream cone filled with sashimi, vegetables, avocado and roe! How cool is that! The sashimi here is extremely fresh, they get in from the fish markets daily. There were some great looking desserts and whilst the tempura ice cream looked outstanding, we couldn't go past the green tea tiramisu, nice and spongey with cream, ice cream and fruits. We loved this sugary end to the meal. We didn't have alcoholic drinks on this occasion, only some hot tea, but they have a huge range of cocktails, sake and whiskeys. Perfect for a catch up with friends to get that Japanese eating experience in the heart of the sydney cbd. Staff are efficient...

If you want a Japanese experience, this is the place to go! I went on the 7/1/21 around dinner and this is my review.

The service was amazing, especially from the staff member Fusao Nakamura, his service made the whole experience truly enjoyable!

He showed my partner and myself around the menus and recommended us the meals that is popular in Japan, he was constantly checking on us and making sure everything is okay. From start to finish he has looked after us on the whole experience.

The food was excellent, you can just tell that the food was made with pride and care. All the meals tasted freshly made and full of flavour and presented in such a way you just have to take photos of it to show off to your family and friends, I just wanted to order the whole menu and try everything.

The atmosphere of the restaurant just made you feel like you are in Japan and it looked beautiful. The whole restaurant was clean and presentable with great lighting.

Once again I would like to thank Fusao Nakamura for the excellent experience! I will definitely be coming back and will be bringing more people. Keep up the...