Yunn — Restaurant in Sydney

WARNING - uncooked chicken

We came here for dinner last Thursday, and ordered the pork noodle special and the Spicy Mala Chicken Rice Noodle. The pork soup base was phenomenal, better than the chicken rice noodle soup. Especially because after several bites of the chicken I realised the chicken was RAW and not fully cooked. When I showed and told the waitress that I didn’t think the chicken was edible, she went back into the kitchen and returned saying the chef said the chicken was pink because it had been pickled… We pointed out that some of the other chicken in the dish was not that same colour… and I asked to speak to the chef. At this point the waitress returned and offered us a refund. This is quite alarming considering I could have had salmonella food poisoning. If you come to eat here please check the chicken. I understand people can make mistakes but I am very unhappy that the kitchen lied to me. It was very busy on Thursday night and my soup was brought out extremely fast…

The pork noodle base was very yummy but was questionable based upon the price. There were only specs of pork sprinkled throughout the base. This would not be enough protein for a standard meal. If you love traditional Chinese flavours this soup will satisfy...

I would like to express my disappointment with the customer service I experienced at your establishment. Although I did not get the names of the two individuals involved, I will describe them to the best of my ability.

The first individual was a tall woman with long brown hair, whom I believe is of Chinese descent. The second individual was a shorter woman with long black hair.

The first issue I encountered was with the seating arrangements. Despite the fact that I was dining alone, the hostess chose to seat a couple behind me instead of me, even though there were available tables for single diners. This decision seemed illogical and inefficient to me, as it would have been more efficient to seat the single diners first.

The second issue occurred when the second hostess gave a menu to a customer who was already seated and had already ordered, while a person who had just sat down next to me did not even have a menu. This lack of attention to detail and logical thinking was quite frustrating.

Overall, I believe that the establishment lacks attention to detail and logical thinking in its customer service. I hope that these issues can be addressed in the future to improve the dining experience for...

First time eating here and had our order taken and paid for before we received our meal. We were initially sitting at the counter by asked to move to a table when it was free. But the worker assigned us to a table with no extra chair when it was my bf and I. Stood there awkwardly until she saw us and made another customer switch spots with us since the other customer next to us was by herself and sat at a two seater table.

My bf had his order first but I didn’t mind waiting until we started realising people that came in way after us were getting their orders served. A whole family all got their orders before me. We found out apparently their machine didn’t print the order out. But this would have been prevented if the workers checked up on us since the place wasn’t busy anyways.

I used to work in hospitality too back then and I may not have liked it but I was always attentive to these things to avoid apologising to customers and they offered me a free drink I was like 💀. Could have at least ask if we’re all good once the whole time they went up and down putting cutlery on empty tables. We had a full...