zum Riesenrad - Cafe Restaurant — Restaurant in Vienna

I went to this café with my mom and a friend a few days ago on a Sunday afternoon. My mom ordered a strudel and a coffee and we sat on the table with her, but since we had already eaten, we didn't order anything. Then a waiter came to take our orders and my friend and I said we were fine and didn't want anything. So the waiter said we had to order something to use the table. Otherwise, we'd have to leave. I then pointed that my mom had ordered and that an hour earlier my husband and I had also ordered sweets and coffees in that same café. Still, the man said we needed to order things if we wanted to use the table. If not, we had to leave. In the end, my mom was left alone in the café with no company because we of course did not want to pick a fight. I have been to a ton of cafés, but this is the most absurd idea I've ever seen: you must eat alone if your friends/family don't order anything. Needless to say, there were many tables available at the time. There was no reason to kick us out like that. And even if there were no more tables available, cafés are supposed to be cozy places where you can enjoy time with friends and family, not an individual eating competition. But I guess now I understand why there were so many tables available: they have terrible service and atmosphere. Food was okay, but no food in the world would be able to compensate this. I would never recommend this place to anyone. Also, they charge €0,50 for the toilet even if you order something,...

We were in this bad restaurant with my family unfortunately , we been treated very rudely form the racist stuff , after I requested him to show me the bill before I pay ! Which was my right to do so , however, he refused and he said, after you pay ! You will receive the bill !!

I started shutting at him and I told him , I will not pay anything until you showed me !

Then the all stuff came to my table and threaten Me and my family to call the police!!

I replied them call the police, I need to see them .

Then they call the police and after they came , they were around five or six police man , two of the they were very racism , and they support their citizens.

I tried to talk with policeman , but they don’t listen to me , however one of police man was a lady, she speaks English language very well , she is the only one respectful and listen and understand the situation, finally they let us to go without triable.

Even when the police man were there inside the restaurant, the restaurant staff were very rude and they not respect the tourists, in seam time the police man were allowed them to speak rudely to us !!

It was very bad day with these kind of people, who were work in the restaurant or in police in Preter Vienna .

Advise for the Arab tourist and others;

Don’t go to this...

We had a disappointing experience here. First, we were charged 50 cents each just to use the toilet — €1 in total — and only received coupons as compensation after we had already ordered our food. The food itself was okay for the price, nothing to complain about there.

Unfortunately, the service was poor from start to finish. Our waiter was completely disengaged, never communicative or friendly, and gave the impression that he really didn’t want to be there. We were polite and did nothing to cause this attitude.

When it came time to pay, we mentioned we had two toilet coupons. He brought the bill without applying them and didn’t even ask how we wanted to pay — he just processed it as a cash payment. When we said we needed to pay by card, he became visibly annoyed and had to go back to make a new receipt. No thank you, no acknowledgment — just grumpiness.

We had already left a €2 tip on the table, which we immediately regretted. He didn’t deserve it at all. Not applying the toilet coupon discount wasn’t a huge deal financially, but it was disappointing in principle.

If you care about friendly service, be warned — we hope you don’t end up with the same waiter, or that he sees this review and reflects on how he...