Pois Chiche — Restaurant in Brussels

Food is not bad, but nothing exceptional either. Service is more disturbing. Non only do you have to queue to order (you then get one of those gizmos that buzz when your dish is ready), it takes ages before it's your turn, which kind of defeats the purpose. Add to that the fact that the staff seems customary of errors (we witnessed several while queuing and we also experienced it with our own dishes), and it starts to ruin the whole customer experience. Add the fact that our word was put in doubt when we said they made a mistake and we had to prove we were right by showing the ticket, and you could actually say it borders on the downright outrageous. If you want to eat decent vegetarian and vegan food, the place is not bad. But if you expect good service and some some to sit down, relax and chat during your lunch hour, pick somewhere else.

• edit: to reply to the reply of the owner (too bad there is no way to really converse) * Thank you for your reply. I am well aware of the buzzer system. Other restaurants seem to get it to work quite well. With a simplified menu as yours is, ordering should be quick, which would allow people to get to their table and wait peacefully while you attend to other customers. So it's the speed of taking orders that seems to be the bother. As well as the accuracy: while your waitress tries to correct the mistakes, she cannot attend to other customers and the problem gets compounded.

Now, for the serious part: I was actually asked by one of your staff to show proof that I had ordered two falafel plates. I found it outrageous on the spot, and I think the person who asked it to me saw my obvious displeasure. To see you put that in doubt here makes me particularly angry. I can forgive problems that arise from your place still trying to find its marks, as it is perfectly normal. I cannot accept for one second being called a liar. I demand an apology.

• second édit *

Went back to Pois Chiche this morning for a Sunday brunch.

I stand by my review of last time: food is decent (some might even say delicious), but service is dismal . It was 11 in the morning, and apparently the whole staff had a bad case of hangover. They wore for or five, and unable to attend speedily to as many tables. We also saw many people take a seat, wait 15minutes for someone to come and leave since no one came. The explanation: the staff was having tea and chatting behind the counter. I know it’s service inside, but is is not indicated clearly and anyway it’s like a nice idea to come with a rag and clean the table when someone new comes in. Anyway, we had good food, so it was nice, but I would not recommend this place.

Also: avoid coffee at all costs. Rarely had such a terrible brew. One has to admire the reverse mastery: missing a coffee so completely is kind of...

Came here on a Saturday morning and we were only given a brunch menu, apparently you can't have anything other than a mixed platter or an oven dish on a weekend morning. Too bad as we would have wanted to try several items on their menu. We were welcomed by a not-so-welcoming staff member and ordered two mixed platters, which look vegan on their menu (among the items that make up the platter there aren't any which are not vegan). However, when we asked just to make sure they told us there was an egg, which is not written on the menu... Luckily we asked, but wouldn't it be better to just write it on the menu?? After we ordered and were charged €1.50 for tap water, we waited over 35' for our food to be ready. Where do I even start? ALL the food was cold, except for roasted cowliflower (making up 1/10 of the platter). Some veggies were pre-cooked but served cold!!! Why wouldn't you at least warm them up a bit? Throughout our meal we saw staff members picking up food from the fridge and just putting it on the plates... But the worst part is, if you are called Chickpeas, then I would expect your hummus and falafel to be fenomenal, but they were bland and taste-less!!!!! We left feeling disappointed and hungry. There is nothing middle eastern about this place. €15 for a fridge-cold plate of below-average tasting food is not worth it... Honestly, you'd be better off cooking some store-bought...

Pois Chiche in Brussels is an excellent spot to grab lunch or enjoy a meal during a work break. The ambiance is really cool, offering a relaxed and inviting atmosphere that makes it a pleasant place to spend time. Whether you’re looking for a quick bite or a leisurely lunch, Pois Chiche caters to both needs seamlessly.

The quality of the products at Pois Chiche is outstanding. Each dish is crafted with care, using fresh, high-quality ingredients that make every meal satisfying and flavorful. The menu offers a variety of options, all well-elaborated and thoughtfully prepared, ensuring there’s something for everyone.

One of the standout features of Pois Chiche is the friendly staff. They go out of their way to make you feel welcome and ensure you have a great dining experience. Their warm and attentive service adds to the overall enjoyment of the place.

Located in a very cool area of Brussels, Pois Chiche is conveniently situated for those looking to explore the city or enjoy a vibrant neighborhood. Its prime location makes it an ideal choice for both locals and visitors looking for a great meal in a lively part of town.

In conclusion, Pois Chiche is a fantastic lunch spot with a cool ambiance, excellent quality food, and friendly staff, all in a...