Bill Peyto's Cafe — Restaurant in Alberta

After hearing that this is where locals go for a casual meal, we decided to walk there for lunch from the Lake Louise Campground. We all enjoyed our meals.

The side salad was perfect: fresh mixed baby greens with tomatoes, cucumber, and grated carrots on top. It came with a 3” piece of baguette with butter. The poutine was not remarkable: cheese wasn’t at all melted, the gravy was fine but nothing special in flavor, and there was so much gravy it was like French fry stew. The elk burger was good. The chicken fingers are what you’d expect. The split pea soup tasted homemade - truly delicious! The roast beef sandwich came on white bread (not sure if there was a choice) and my brother-in-law loved it. The fries were very tasty. The IPA (sorry, I don’t remember which one) had a lovely fresh hop aroma and a fair level of bitterness — delicious. We all enjoyed our meals.

It’s a short walk between the restaurant and Samson Mall (the shopping area with the Info Centre). But Google Maps doesn’t know the shortcut for walking. From the grassy area in front of the restaurant’s front doors take a path toward the large red-roofed buildings (hotel?) next door. Walk through their parking lot to the right and take the pedestrian bridges across the Pipestone River. You will be behind the market in the Samson Mall.

If you are walking around the area using Google Maps, you might get confused as we were because Google doesn’t show the Pipestone River and it’s bridges. We kept thinking the river was the Bow River which meets the Pipestone behind the Mall. The restaurant is part of a hostel and they gave me a walking map that I’ve included...

A Public Display of Entitlement and Contempt - AVOID This Establishment & save your coins!!!

To any tourist considering this place: AVOID IT. The servers here are not only rude and entitled but exhibit a profound lack of professionalism that should outrage any patron.

I recommend stopping by a gas station instead because you’ll receive better service and quality of food.

Our server, Alley, seems to believe that a customer's worth is measured by the speed of their tip. After our meal, I intended to pay in cash. My friend, assisting me, went to the car to get change for a fifty-dollar note so I could leave a proper tip. I remained at the table, patiently waiting.

In a breathtaking act of public contempt, Alley loudly declared to her coworker, “Look at her sitting at the table, I guess she could afford a tip!” She then smirked, looking directly at me, clearly seeking to shame and humiliate me as I was literally waiting for the cash TO TIP HER.

I was taken aback, absolutely stunned by her brazen arrogance and utter lack of respect. The moment my friend returned with the change, I turned around and left, ensuring not a single cent of my money, let alone a tip, would ever touch this establishment especially their racist, inconsiderate, entitled server’s hands again.

To Alley: Your entitled and pathetic display of disrespect is a disgrace to the service industry. I sincerely hope this review serves as a lesson in humility and basic human decency. This place is not getting my business—ever and it shouldn’t get yours unless you’d like to be served by rude, entitled...

Went here because it is ranked one of the top “take out” places in lake Louise on google, then arrive to find no take out signs all over the entrance to the restaurant. Was looking for take out because I have two toddlers and three dogs travelling with me. Asked for a seat outside and was told the patio was closed because it was raining (it was not raining). I offered to wipe the table down myself, this offer was refused. Eventually after a long lecture from one of the staff members they agreed to seat us outside, we had to wait 25 mins while they seated six parties behind us first to make their point about how significantly we were inconveniencing them. Took another 25 minutes before we could order food, which then arrived after about 15 minutes. The burger was good but the house salad was slimy and rotten and served with no salad dressing. When this was pointed out to the server she argued and said the dressing was mixed in, then said it was served on the side (it was not either of these things). Asked for the bill when the food arrived and needed to ask again because it never showed up, then took another 25 mins to get the bill. Chocolate milk served for children in tall glass cups in an outdoor patio, not a good idea. Furthermore they proceeded to seat other parties on the patio after us with no arguments or problems. Seems like they have a real hate on for young families and dogs. This is probably fine for two adults with no dogs and no small kids but honestly I wouldn’t recommend and I won’t be heading back anytime soon, not worth it to be lectured and...