I really really wanted to like this place. We had three different friends recommend coming here on our only day in Banff during this Alberta trip and this was just straight up horrendous. I will never be back, and I don't think any of the three people that recommended it to me will be either after our experience today.

Drinks took awhile to come out, but in all fairness to this place, are a highlight. They're good cocktails, but that is really it.

I ordered steak frites and my server walked away before even asking how I would like my steak cooked. She came back though, and I ordered medium. She then handed off our table as her shift had ended and the service at that point may as well have been a self serve kiosk at a McDonalds. Food came out and my steak was temperature wise, luke warm, which is actually being nice about it. The cook initially looked under medium, but I order medium so that if it is a little under I'm not having to send it back. The further I got into the steak, the closer it was to raw. I let our server know in her only check in with us about my concern with the temperature and for a $47 dish she could "get them to throw it back on the grill". Not like that might end up in it now being overcooked now would it? Also, what's with restaurants having steak on a menu, but no one in the kitchen rendering the fat? Is the consistent expectation with non steakhouses to cut the fat off or eat rubber? Regardless, our server must have not cared because we didn't see her after that brief conversation and she didn't ask how the meal was when getting the plates. Just got them quick and got out of there. (And my addition to this would be the crispy onions, if you're going to serve cold and rubbery crispy onions, go to a grocery store and buy the premade French's ones, they're much better).

So if you've stuck along so far here's my recommendation. For the same price you can go to the Keg and if they get it wrong they refire a new steak and make sure you're fed well. Or you want to stay local, earlier in the day we were at Three Bears Brewery and it was superb. Same view and atmosphere you'd get at park, but the wait staff seem to care about you and the food doesn't come out after sitting for an unknown amount of time at the pass (also it tastes good!).

My only regret is that I am out of practice with these reviews and didn't take any photos of my meal. But for the sake of any of you wanting to try this place it's probably for the best that I didn't.