I must be honest: the steak was delicious, but the attitude of the waiter and manager was extremely poor! We have reasonable suspicion that the manager harbors strong racial biases. I don't believe that if the customers were locals or any visible majority, they would have been treated the same way.

We ordered five steaks, two appetizers, and a soup, totaling eight items. Four of them were wrong, including three steaks with incorrect sides and doneness. We were certain we ordered only one soup, but the waiter insisted we ordered two. When we asked for extra cheese bread, they took our plates away without giving us new ones, so by the time our main course arrived, the bread was cold.

But!! We could overlook all the food issues. What truly matters is how we were treated with extreme disrespect and insult. We came to this restaurant to celebrate my friend's birthday, but many items were incorrect, so we complained to our waiter. When we informed him about the mistakes, he was indifferent and unapologetic, simply saying they would remake the items. Firstly, we were not trying to get anything for free, nor did we want to waste food. Secondly, his attitude suggested that making mistakes was normal and acceptable. So we decided to speak directly with the manager.

Our intention was to highlight the poor service and hope they would be more mindful in the future. We specifically chose this famous steakhouse for the birthday celebration. We initially brought a cake and were told no outside food was allowed, which we understood and respected. We asked if they could store the cake in the fridge, to which they agreed.

When explaining to the manager that our birthday celebration was ruined due to all the issues, we mentioned the cake to prove it was indeed a birthday. The manager misunderstood, thinking we were complaining about not being allowed to bring the cake in??!! We were baffled by this misunderstanding, as we had already accepted the no-outside-food policy without issue and thanked them for storing the cake. When we tried to explain, he repeatedly interrupted us, saying, "You stop! Don't speak, listen to me first!!??" This was outrageous!!??

As a restaurant owner myself, I have never seen such disrespect from a waiter or manager towards customers. We expressed our anger and felt disrespected due to his constant interruptions. However, the manager claimed he was insulted by us?? He believed he was handling the situation politely (when he was actually very rude and disrespectful), and couldn't understand why we were unhappy despite his (indifferent) apology.

He was emotionally out of control, so we decided to pay the bill and leave. The bill included charges for the wrong steaks, extra soup, and cold bread. If the manager and waiter had addressed our concerns politely, we would have paid without issue. But we received incorrect food and were treated rudely and disrespectfully, so we refused to pay for items we didn't order. The manager threatened to call the police if we didn't pay and claimed our complaints and defense of our rights upset him??!! Excuse me??!!

We wondered who the customers were. We came to your restaurant, paid for your food and service, not to serve and please you. Does your restaurant's service philosophy imply that no matter how poor the service is, customers cannot be unhappy or complain? If they do, the manager and waiter will get upset and argue with the customers, claiming to be insulted?

Everything we experienced today at this restaurant was disappointing, absurd, and infuriating. However, I have to say the steak was really good! But if you are a visible minority, be prepared for discriminatory treatment and the need to "serve" your waiter.