Oz Korean Cuisine — Restaurant in Coquitlam

Don't even dare go here if you have a larger group. We experienced the worst customer service ever and we didn't even make it to ordering our food before we left the restaurant as we didn't want to spend any money at this establishment.

We had such a difficult time getting a table and such a long wait even though we were told it'd be fairly quick. Watched several other parties that came in after us get seated first. When I asked if we could split our group so we can be seated faster the female waitress told us no we couldn't and wouldn't give to me a reason why.

When we finally got a table we were told a 15% gratuity would be added to our bill because we're more than 6. Usually I'd be fine with that but based on the experience we had just waiting for a table I disagreed with this charge and told them we didn't agree to paying a mandatory gratuity when the service we received so far has been terrible. They told us they'd only not charge us this if we split our group into 2 tables as they wouldn't split the bill if we sat at the same one to avoid the "mandatory" tip. This was the most ridiculous thing I've ever heard as it changes nothing for them to serve 2 tables versus 1 with the same amount of people and same food order.

We were so fed up that we didn't even bother waiting for our food and immediately left after that. Considering the female waitress said no to us splitting our group in the first place and then later on being told it was the only option we had to avoid the mandatory tip charge I feel pretty confident the server wanted us at that one table and to not separate just to ensure their 15% tip was paid.

I've worked in the service industry for a long time and have no issues with tipping someone for well deserved service but when I'm forced to for garbage service that's just extortion.

We will never return to this restaurant as the employees had no care for their customers nor did they understand how to run a proper...

The one thing I love about Oz is its opening hours. It is the one proper restaurant that is open late (12 am) in Coquitlam. However, service at times can be quite slow. Among my few visits to Oz, I had the opportunity to try the pork tenderloin katsu don and the regular, sweet chili, honey butter, and soy fried chicken. The pork tenderloin katsu was delicious. It had a crispy exterior and the even distribution of fat throughout the tenderloin part of the pork created a really juicy cutlet. On the other hand, the house-made sweet katsu don sauce was delicious along with the rice, but I found the rice portion a tad bit too small for the amount of sauce and pork given. Also, the boneless Korean fried chicken in Oz is crispy, delicious, flavorful, and makes the perfect late night snack. The one thing I wish would change about the menu is the ability to get small sizes for all the various flavors rather than the few selected ones on the menu. I found myself ordering a large to share with a friend and still being unable to finish it. Overall, I was not quite a fan of the honey butter fried chicken, as I found the sauce quite bland and mediocre, but I would recommend the sweet chili and the soy fried chicken any day. All in all, if you are not in a hurry and do not mind occasionally waiting extended periods for food to come, Oz is a great...

A hidden secret - simply the best Korean fried chicken we've ever tasted. We've been there a couple of times now and it is our go to place for KFC. Our first time was after a movie - a Korean colleague at work highly recommended. We ordered the regular boneless fried chicken, (there is sweet, spicy and "snowy" (topped with melted cheese) so we decided to just try the regular one first. We also ordered the bulgogi hot pot. The chicken was simply amazing - not greasy at all, very fresh and flavourful. You could tell it was not frozen chicken dumped in a fryer. It came with a honey mustard sauce. One order was large enough (more than enough) for two. We have since tried the 1/2 sweet, 1/2 spicy and that was great as well. Not too spicy as hot buffalo wings, just right. The bulgogi hot pot was also nice - with lots of broth and vegetables. Kimchi and a cooling pickled radish were the sides. Very reasonable prices as well. The restaurant is small, but we did not have to wait and service is very quick. Parking is not usually available on the street, but you can park and Coquitlam centre and it is a short block from there. It is also very close to Lincoln...