Went as a Party of 6 for a 40th Birthday. I arrived about 15 min after the others. They ordered appetizers and they came out about 5 min after I arrived, no big deal. I ordered two egg rolls they came about 7 min later. At this time waitress took everyones order. The food came out a bit later and mine wasn't there I just figured it was coming as I arrived later, even though we all ordered together. It never did arrive. The waitress never did come back to see how everyones food was till everyone was almost done and fill water glasses. When asked about my meal she said she didn't have one. Then she came back and said oh don't worry you weren't charged on your bill for it. Then said we can make now and I said no as everyone else was almost done. Then comes with the Bill for the Eggrolls which were not even fresh and said if I wanted to wait I could place my order now and take home. I told her no thanks I'm not paying to take home food that should have come when ordered. Terrible Service never checked on table once and when she came to fill water glasses never asked anyone how everything was...
Read moreOn New Year’s Day, I ordered thru Uber, $91.00 worth of food and not 5 minutes later I had to cancel the order due to banking error, than re-ordered the same order thru Uber again. They not only refused me my refund for the first order, the second order took over 30 minutes to get here and the egg rolls were cold and the rest was barely warm. I tracked the uber driver on the app and he went all the way into Rockingham in Bedford with my food before he delivered mine just up the road from May Garden and he had his whole family in the car with him. I understand uber is not the restaurant problem but to chat the me almost $100 for canceling the food not even 5 minutes after I placed it is the poorest customer service I have ever experienced. Needless to say I will not be returning and I will let...
Read moreI ordered food over an hour before closing, then an hour later they decide to cancel my order after it was already accepted & "being prepared". They tried to say there was no Uber drivers so that's why it got canceled , I then said okay no problem I'll come pick it up. The guy said ok come in 10 mins, I went , doors were locked up, lights out &, no one was there . HORRIBLE service & to lie right to me on the phone is ridiculous after I wasted my time & gas for an order that was suppose to be delivered waaaay before closing. NOT my fault. I can now see why the reviews are so low. I'll definitely gladly go elsewhere as everyone else should with ...
Read more