Valerio's Tropical Bake Shop — Restaurant in Mississauga

I am a huge fan of this bakeshop but DO NOT LIKE the way they put several electric fans to cool down newly baked items specially their HOT pandesal which is a huge favorite. I do not understand the rationale of selling freshly baked hot pandesal and other breads only to cool it down with electric fans with dusty blades getting sprayed on the food items.

What is so hard in cooling them down at room temp? I don't think there is a need to use electric fans to speed up the process of cooling the pandesal or other freshly baked items.

In this Corona virus era, I find it unnecessary and unsanitary to have freshly baked items being cooled down with the use of electric fans. Dust particles from the blades itself, micro organism in the air are being circulated in and around the food items, the store and passed on to customers themselves.

Also, please don't let your cashiers handle any food items. Doesn't matter if they put on gloves before handling the food. They should keep their hands in processing payments not handling food items. Somehow, some way cross contamination can still occur. You employ enough people so let the cashiers just handle the cash register not the food.

Please stop this practices. It is a food establishment and you should apply measures that safeguards the food you sell and the people...

This company is a supplier to one of our local food stores. We purchased pandesal from them reading an expiry date of November 17th, we noticed the bread had some mould only to realize they had covered the original expiry date of November 7th and replaced it with 17. This is not acceptable, if your trying to save money by “extending” the shelf life on your product you are asking for a lawsuit because somebody could get seriously ill from what your company is doing. A complaint will be made to BBB and a complaint will be made to the Canadian institute of food and safety. As you must know, times are not easy these days and people are killing themselves to make ends meet to afford the cost of living to pay for rent and bills and groceries and if we ended up getting sick because you wanted to save some money, than thats just bad business. If you are doing things like this, then it makes me wonder if any of the other food you sell has an “extended” shelf life as well. Just incase you might be thinking if the vendor might have put that sticker think again because the sticker has your company name on both stickers. It turns out that a lot of your food products have double...

Been there 3 times and 2 out of the 3 have not been a good experience. They had the cheese buns priced at $6.49 on the package. Once I got to the cash register they scanned it at $7.50. I didn't know the price changed but told them the price should be honoured since it is on the package, they didn't. Today I went there with my 3 year old and 1 year old and the women packaging baked goods in the front were talking loudly to each other and swearing then yelling at the guys at the back/kitchen. Also when I asked for help because I didn't know where a certain item was or what it looked like ( I was buying it for my mom) the lady was rude and just pointed to a general direction. The cashier was nice though and she packaged fresh ones for me and took care of the fly that was in their individual baked good shelf/display. As a business, their staff should be professional and not yell and swear in front of customers...